Engineer Software

Email: ***************@*****.***

LinkedIn : www.linkedin.com/in/shawndfernandes

Mobile : +1-314-***-****

Online Resume : https://shawndfernandes.github.io/islt_7360/unit7/webpage.html SHAWN FERNANDES

OBJECTIVE Proficient Software Engineer seeking a role as a Quality Assurance Analyst, Customer Success Engineer, Software Engineer, Software Consultant, with seven years’ experience in telecom, mobile device management, healthcare, media broadcast domains.

SKILLS &

ABILITIES

C++, Java, Python, XHTML, CSS Programming.

MS-DB SQL, PHP, MS Powershell, Unix bash scripting.

Selenium Automation test script tool Trained.

React frotend, Nodejs backend, with AWS & Google Cloud hosting

CCNA-Routing & Switching, ISTQB Foundation level certified

HackerRank online programming expertise, https://www.hackerrank.com/shawndfern PROFESSIONAL

EXPERIENCE

CUSTOMER SUPPORT ENGINEER, DALET DIGITAL MEDIA TECHNOLOGIES, DEC 2018 – APR 2020

I worked as a customer support engineer for Dalet Digital Media Systems, analyzing and resolving various issues of the Dalet Media suite software solution with onsite presence for the clients in the Washington DC region and remotely supporting US clients situated nationwide. SUMMER INTERNSHIP, DELOITTE CONSULTING THROUGH PROMINENT TECHNOLOGIES, MAY 2017 – AUGUST 2017

I had performed my summer internship with Deloitte through Prominent Technologies, whose tasks include software quality assurance activities, such as manual testing, debugging, verifying new functionality & performing regression on the DHS System that registered and computed various benefits such as SNAP, TANF, Medicaid for the state of North Dakota. SOFTWARE ENGINEER, AIRWATCH-VMWARE

MAY 2014 – DEC 2015

I played an active role that involved Integration, Validation, Verification & Test (IVVT) activities of Mobile Device Management (MDM) software which included IOS, Android mobile application verification & validation that dealt with Virtual Private Network(VPN),CentOS Linux server based VPN software application verification & validation, VPN Software Implementation & Support to AirWatch Clients,and UI testing with selenium, defects and test cases tracked and updated with JIRA suite.

PRODUCTION SUPPORT, AIRWATCH-VMWARE

APR 2013 – APR 2014

Played an active role involving IT-consulting for AirWatch Clients which included,Manual Testing, debugging, diagnosing & highlighting errors faced by the clients and helped resolve client issues by consulting, analyzing, evaluating, & reviewing enhancements, to ensure documentation could be written to validate, improvise & improve the existing code in terms of performance, reliability, usability & stability. Also wrote, updated & maintained functional test results & workarounds for end user, client, development & Quality Assurance software related documentation & operational procedures.

QUALITY ASSURANCE, TECH MAHINDRA

NOV 2009 – NOV 2012

Played an active role involving Integration Validation Verification & Test (IVVT) activities of software which included manual Testing, debugging, diagnosing errors & faults faced by telecom clients, British Telecom. Helped in verifying new functionality & performing regression, analyzing, evaluating

& reviewing new functionality so that test scripts could be written to validate the code in terms of performance, reliability, usability & stability. Also wrote, updated & maintained functional Test results & workarounds for end user, client, development & Quality Assurance software related documentation & operational procedures.

Page 2 Shawn Fernandes

ACADEMIC

PROJECTS

CAPSTONE PROJECT • UNIVERSITY OF MISSOURI-COLUMBIA DEC 2018 As part of my summer 2016 internship until graduation, I was working in the Eldercare Lab, part of the University of Missouri Engineering Division. Alongside the team of other researchers, I have been involved in coding Unix bash scripts and working on C++ programming with Open CV and mysql libraries for the kinect v1 and LEPTON PureThermal USB camera. My tasks included cross compiling Windows code on Unix for the fall detection of kinect using Visual Studio IDE, modifying PHP- webpages with the Visual Studio IDE to reflect real time NAGIOS sever status via the mySQL DB, creating Java scripts to test the remote DB connection. Also coded the combined C++ program for the Kinect depth camera and USB thermal camera on openCV, and have made changes to the openCV source code to support raw datastream from the thermal camera via UVC libraries. DEVPOST HACKATHON • PROJECT NÜZVÜZ

Participated in Mizzou TigerHacks Hackathon for project "NÜZVÜZ" as part of a college hackathon. The original project referenced the news API and returned location specific news. After the initial project, as an improvement, I hosted the frontend react and backend node server between aws virtual host and Google cloud, and setup a load balancing configuration with Nginix load balancer with SSL generated by Lets Encrypt, DNS hosted with cloudflare along with minor improvements to the frontend React page.

INTERMEDIATE PROJECTS • MASTERS DEGREE

As part of my Masters Degree, have completed the below projects with various algorithms / libraries

• C++ Embedded client-router-server with openSSL support

• Arrythmia diagnosis from ECG waveform with Latent Semantic Analysis, with MATLAB

• Side profile face detection using Cascade classifier with Histogram Over Gradient features detector

• Supervised and deep learning techniques for multivariate classification of product sales based on recommendations and LSTM-RNN with MATLAB

• Webpage development with XHTML and CSS, hosted on github, https://shawndfernandes.github.io/islt_7360/unit7/projects.html

• Successfully resolved the Mex compilation issue as part of compiling VLFeat source code on latest MS Visual Studio-2015.

EDUCATION MS –ECE (MASTERS IN ELECTRICAL AND COMPUTER ENGINEERING), UNIVERSITY OF MISSOURI-COLUMBIA,USA, DECEMBER 2018 BE-E&C (BACHELOR OF ENGINEERING, ELECTRONICS AND COMMUNICATIONS), ST. JOSEPH’S ENGINEERING COLLEGE, MANGALORE, INDIA, JULY 2008

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