Engineer Manager
Resume:
Karina Maldonado
*** * ********* **. *******, IL 60601 980-***-**** *****************@*****.***
Fully work authorized. No visa sponsorship required.
PROFESSIONAL SUMMARY
Industrial Engineer with Master’s degree in Strategic Management of Information Technology and 10+ years of experience in management consulting, business architecture, business process analysis and modeling, process improvement and project management. Successful track record of delivering large scale and cross-functional projects both from external consulting and internal operational roles.
Key Skills:
7+ years of experience in business architecture, business process analysis and modeling
7+ years managing large scale projects in cross functional environments using project management methodologies
Process modeling software including Visio and ARIS, Microsoft Project, SharePoint, ProVision
Fluent in English and Spanish
PROFESSIONAL EXPERIENCE
Sr. Business Architect 07/2019 - Present
United Airlines, Chicago, IL
Facilitated problem solving workshops with key areas of the company like Flight Operations, Airport Operations, Customer Services, with IT and subject matter experts to analyze, design and document business and process needs and dependencies resulting in well-defined deliverables approved by all areas involved in project
Designed new flow chart for 10+ core processes and mapped roles, responsibilities, and activities for teams resulting in minimum delays/issues
Build deliverables and led client review meetings to discuss new process map, individual processes, and standards, resulting in client satisfaction of 100% of the proposed changes
Freelance Consultant – Market Sizing Project 06/2016 - 07/2016
Euromonitor International Inc., Chicago, IL
Analyzed market information for the Confectionary Sugar Industry to estimate market size, growth and shares with other market players. Identified trends through primary and secondary research methodologies within specialized editorials and expert’s opinions
Sr. Consultant - Structured Financial Instruments Project at Banco Galicia 03/2007 - 04/2010
L&A Global Services, Buenos Aires, Argentina
Management Consulting Firm (~150 consultants with focus in business architecture and business process analysis)
Evaluated business goals, and identified business problems with project stakeholders and proposed solutions in relation with the process reengineering and development of software solution for trust fund products in a retail bank
Led development of gap analysis identifying processes and capabilities in need of improvement, capturing current state and defining future state processes ensuring the right IT solution is built
Liaise with the IT PMO and change management teams to ensure successful implementation, transition and roll out of end state processes and solutions
Prepared training for the new roles coordinating and executing with change management team the adoption of the new model, team structure, and software
ADDITIONAL EXPERIENCE
Process Consultant, Stratuscorp Business Technology, Quito, Ecuador 01/2006 - 11/2006
Project Manager, Cerma Ceramics (Start-up company), Loja, Ecuador 08/2003 - 11/2005
Operations Branch Manager, Banco del Pichincha (Retail banking), Quito, Ecuador 03/2002 - 06/2003
Consultant (Technology and Risk Services – Financial Services, Deloitte, Quito, Ecuador 08/2000 - 07/2001
EDUCATION
Master in Strategic Management of Information Technology
UADE Business School, Buenos Aires, Argentina - Top 5 Business Schools in the country
Quality Management Auditor Specialization
UTPL University, Loja, Ecuador - Top University in the Southern region of the country
Industrial Engineer with a Minor in Computer Science
USFQ University, Quito, Ecuador - Top University in the country, and first ranked school in the South America Region
PROFESSIONAL DEVELOMENT
Coursera - University System of Georgia, 1/2019 - Present
Six Sigma Green Belt Specialization
Coursera - University of Pennsylvania, 10/2018
Specialization in Business and Financial Modeling
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