Employee Relations Manager

CHERRY AMOR V. CAÑAVERAL

** ******** ****** *******, **********, Philippines 1440

Mobile Phone Number: 63-917-******* Email: ******************@*****.*** OBJECTIVE: To be able to fulfill a rewarding career in a stable organization and share my knowledge in working as a good leader or practitioner at the same time developing my skills obtained from my previous work experiences.

PROFESSIONAL HISTORY

Kuredu Island Resort & Spa, Lhaviyani Atoll, Republic of Maldives April 2018- present

RECRUITMENT SPECIALIST

In charge of the talent acquisition section of the Human Resources Department

Advertise job posting in local and international job portals

Select qualified candidates and conduct initial screening and competency interviews before endording to concern department head

Apply work permit for the selected candidates

Arrange their arrival ticket, arrival to the resort and work permit medical

HR orientation on first day, discuss policies and procedures and resort tour (staff and guest areas)

Initiate new employee survey to be guided in developmental progress

Engage employee relations matters as other job responsibility

Maintains candidates data base

Veligandu Island Resort & Spa, North Ari Atoll, Republic of Maldives

(March 2015- June 2015_)

PERSONNEL MANAGER (temporary agreement)

Vilamendhoo Island Resort & Spa, South Ari Atoll, Republic of Maldives

(2013- 2014)

PERSONNEL MANAGER (internal transfer to another resort), South Ari Atoll, Republic of Maldives

Carries out the activities of the Human Resources Department to maintains administrative functions and make progressive and proactive improvements to the department functions and welfare of the staff.

Implements policies and procedures, as instructed by the Human Resources Manager, to CHERRY AMOR V. CANAVERAL - Page 2

enhance the quality of service to the guests through the satisfaction of the staff, through supporting their fair treatment, recognition and opportunities for career and personal development.

The main areas of Human Resources supervision are recruitment, salary administration, personnel administration, industrial relations, training and development, and staff welfare.

Provide advice to staff and supporting department manager and their subordinates.

Provide leadership in establishing and maintaining harmonious labour relations in order to build a satisfying work environment; and improve productivity and performance standards.

Ensure a fair and consistent implementation of approved personnel policies

Assist the Human Resources Manager in establishing and achieving predetermined budget objectives and the desired standards of quality, service, safety and cleanliness

Develop with the aid of the Human Resources Manager, the operating tools necessary and incidental to modern management principles, e.g., purchase specifications, report preparation and presentation, etc.

Conduct the monthly new starter orientation and ensure the presentation is kept up to date.

Take an active role in the employee’s recreational, sports and social activities and be responsible for the organization of the annual staff party, annual senior staff trip, monthly staff birthday party, etc. with the support of the HR Assistant and HR Administrator

Conduct disciplinary meetings with junior employees in case of misconduct.

Contact person for all ministry and government HR and legal related issues. Veligandu Island Resort & Spa, North Ari Atoll, Republic of Maldives

(2012- 2013)

PERSONNEL MANAGER

(same duties and responsibilities above)

El Nido Resorts Palawan (2009 –2010)

Ten Knots Development Corporation (Philippines)

HUMAN RESOURCES AND ADMIN SUPERVISOR

Responsible to supervise the entire workforce in the whole organization with distinctive duties includes leading the recruitment, training, and performance appraisal of employees; mentoring the human resources staff and all the human resource management activities; attracting and retaining the best talent for the organization.

Performs recruitment process and establish appropriate procedures.

Conducts orientation of new employees.

Reviews, establish and enhance structures and processes on other HR functions.

Ensures company complies to local labor laws and regulations.

Ensures HR-related decisions (e.g. termination, dismissals, promotions, etc.) are made optimally that stems from consistent operating principles.

CHERRY AMOR V. CANAVERAL - Page 3

SENIOR HUMAN RESOURCES AND ADMINSTRATION ASSISTANT El Nido Resorts Palawan (2008)

Ten Knots Development Corporation (Philippines)

Motivate the team to achieve individual and team goals by setting performance objectives and standards, monitoring, evaluating and discussing performance.

Performs administrative duties in all activities related to the efficient implementation of Human Resources

(HR) services in the areas of manpower planning, recruitment, selection and placement, employee relations, compensation and benefits, records management and personnel actions.

Provides support in the attainment of the overall objectives of the work unit.

Performs pre-screen, interview and extend job offers to potential employees.

Handles applicant database thru JobStreet account and human resource network. HUMAN RESOURCES AND ADMINISTRATION ASSISTANT

El Nido Resorts Palawan (2007-2008)

Ten Knots Development Corporation (Philippines)

Conducts career fairs for recruiting and company recognition.

Administers timekeeping and compensation-benefits administration.

Recommends and implements HR programs including, but not limited to: performance management, goal- setting and monitoring, marketing and employee relations.

Oversees implementation of the Employee Handbook.

Handles employee grievance processing, investigation and decision.

Oversees processing of payroll and government benefits (SSS, Pag-Ibig, PhilHealth, HDMF, etc.), as well as be legitimately familiar with local labour laws and employment practices.

Create and maintains documentation as it relates to employee management, administrative processes, recruitment and company records; as well as provide performance statistics and reports. TELEPHONE OPERATOR/RECEPTIONIST

El Nido Resorts Palawan (2004-2008)

Ten Knots Development Corporation (Philippines)

Receive or greet visitors and clients.

Answer telephone calls and transfer to respective local number of specific person

Verifying employee identification, issuing visitor passes, and observing and reporting any unusual or suspicious persons or activities.

Perform as a Front Office aid, doing office and administrative tasks such as setting appointments, filing, records keeping, keyboarding/data entry and performing a variety of other office tasks, such as faxing or emailing.

Serve coffee or tea to guests, and to keep the lobby area tidy. CHERRY AMOR V. CANAVERAL - Page 4

SALES SECRETARY

El Nido Resorts (2003-2004)

Ten Knots Development Corporation (Philippines)

Provide support in the Sales Department such as answering inquiries, collating collaterals, manning the exhibits and assist in events.

Deal with correspondence, such as the typing out of letters, maintaining files of paper documents, etc.

Manage all the administrative details of running a high-level conference or arrange the catering for a typical lunch meeting.

Take the minutes of the meetings and prepare meeting documents for review. Wheelers Club International (2003)

TELEMARKETER, West 6th St., Quezon Ave., Quezon City, Philippines

Telephone marketing which solicits prospective clients to buy service.

Inbound reception of incoming orders and requests for information. Demand is generally created by advertising, publicity, or the efforts of outside salespeople.

Outbound proactive marketing in which prospective and preexisting customers are contacted directly. ALC Construction Company (2002)

TIME KEEPER/SECRETARY, 5th Ave., Cubao Quezon City, Philippines

Provide administrative support to all departments.

Prepare letters internal and external, keep the files and other documents.

Maintain time keeping records to all employees.

United Containers Incorporated (2001- 2001)

ADMINISTRATIVE ASSISTANT, Bagumbayan Warehouse, Quezon City, Philippines

Support management in communication and organizational skills.

Organize official meetings and events.

Assist employees employees including executives in management projects. Total Staffing Services Corporation (2000 – 2001)

SECRETARY TO THE GENERAL MANAGER, Tektite Tower, Exchange Road, Ortigas, Philippines

Manage correspondence of the General Manager.

Maintain files and bookkeeping, budgets and make travel arrangements.

Handle confidential information of the management. Legacy-Scholarship Plans Phils. Inc (1999 -2000)

REGIONAL SECRETARY, Quezon Ave., Quezon City, Philippines

Perform administrative tasks to the whole regional team.

Support the employees in communications internal and external.

Keep files and important documents.

Manage correspondence of the Regional Head.

CHERRY AMOR V. CANAVERAL - Page 5

EDUCATION

B.A., Mass Communications, Pamantasan ng Lungsod ng Maynila (1998) PROFESSIONAL & COMMUNITY ACTIVITIES

Certified Lay Rescuer, The Philippine National Red Cross HR Group in the Philippines

PERSONAL

Filipino citizen, excellent health, height 5’4”, weight 70 kgs, Born May 27, 1977 Married to Manuelito Canaveral, 2 children- Dixie, 8 and Maia, 5 years old Enjoys playing badminton and reading books as a hobby Fluent in English and Tagalog (Philippines Language) References upon request

Contact this candidate