BENARD KILAMA AKENA
Benard has a few years work experience in customer service roles. He has worked as a licensed professional security guard for Skill Force Security Services, in Abu Dhabi, U.A.E, from 13TH/05/2014 to 30TH/05/2018, where he guarded people, property and information, and also as a team leader, he supervised other guards making sure all the rules and regulations were followed.
He has also volunteered in field work under the Red Cross in 2011 where he gathered and entered data on information of some of the war affected orphaned children in northern Uganda, Gulu, in order for them to get access to education scholarship and some basic needs.
13/MAY/2014 – 30/MAY/2018: SECURITY GUARD
SKILL FORCE SECURITY SERVICES LLC – ABU DHABI, U.A.E
Guarded people, property and information.
Provided customer care services to the clients.
Conducted patrols to ensure security and safety.
Monitored fire alarms and other security equipment.
Produced written reports on incidents, events and other occurrences.
Communicated between departments and external agencies in a professional manner.
Understood all the company roles and responsibilities and undertook any role required or instructed by the client or management.
2012 – 2013: DATA ENTRANT
ALPHA COMPUTING SOLUTIONS – UGANDA
Organized files and collected data to be entered in the computer.
Analyzed the data for errors and reported problems with the data.
Accurately entered customer’s information into the computer.
Kept sensitive customer or client information confidential.
2006 – 2011: BACHELORS OF SCIENCE IN COMPUTER SCIENCE
GULU UNIVERSITY – Gulu, UGANDA.
2004 – 2005: UGANDA ADVANCED CERTIFICATE OF EDUCATION
CITY HIGH SCHOOL – Kampala, UGANDA.
Basic Security Guard Training Course, from the NATIONAL SECURITY INSTITUTE (NSI) of ABU DHABI, U.A.E in June 2014.
Computer literacy skills.
Clear communication skills.
Attentive to detail and willing to learn.
A good team player and a hard worker.
Security awareness and knowledge of First Aid
Able to work efficiently under pressure in situations of minimum supervision, and also to adapt easily and work with other people in multicultural environments.
Interacting with people.
MR. PAUL GEOFFREY KAGGWA
SKILL FORCE SECURITY SERVICES LLC
P.O. Box: 34724, Abu Dhabi
MR. WAROM HILLARY
ALPHA COMPUTING SOLUTIONS