SATHISH KUMAR.C
NO.*, Main road, **kalpattu, Phone: (M) +91-984*******
Ozhavetti post Cheyyur TK Email: **************@*******.***
Kanchipuram DT, PIN-603311
PROFILE SUMMARY
Skilled IT Support Engineer with 4 years of experience in providing comprehensive technical support to end to end user in customer service and electrical Engineering industry. Successful in installing, upgrading, and configuring innovative applications on Windows operating systems and providing technical support to optimize workflow and minimize business interruptions.Configure and Troubleshoot Cisco Switches and Routers, Checkpoint Firewall appliances and having knowledge in routing, switching, endpoint security and DLP.
KEY SKILLS
•Routing Protocols : RIP, EIGRP, OSPF
•Switching : STP, Port Security, VLAN and EtherChannel, HSRP
•Routers : Cisco 3600,2800,2600,1800,800 series
•Switches : Cisco Catalyst 2950,3650
•Firewall appliances : Checkpoint firewall
•DLP : Symantec
•Server : Windows Server 2012 and 2016.
•Endpoint Security : Symantec.
PROFFESIONAL EXPERIENCE
- Working in Flextronics India Pvt Ltd as a Junior Engineer
From 20th Aug 2018 to Oct 2019 .
JOB ROLE
•Managing periodic backup for the firewall, and creating report for the firewall Installation and troubleshoot.
•Checkpoint firewall policy administration and support between various zones.
•Checkpoint Firewall (implementation, configuration and maintenance, hands on build and install experience with both the hardware and software.
•Managing and Administrating all user domains and accounts.
•DHCP (Dynamic host configuration protocol), VPN (Virtual Private Network), DNS (Domain Name Service)
•Network connectivity troubleshooting, ping, telnet,SSH.
•Configuration and managing of Cisco Routers (1841,1921,3945 ) and Switches (DLink,Cisco)
•Interface VlanConfiguration.
•Port Security .
•STP Enhancements.
•Access control on Cisco devices usingAccess-list
•Redundant Protocols such as Ether Channel,HSRP
-Worked at Masseera Industrial Switchgear (Dubai) as a Assistant Engineer
From 7th Dec 2013 to 24th July 2018.
JOB ROLE
Provide technical support, including monitoring, reporting, tool administration. This is most often done without direct interaction with the end-users.
Configure, Maintain, Fine Tune & Troubleshoot policy creation in Data Leak Prevention (DLP) Solution.
Monitor security vulnerability information from vendors and third parties.
Windows Installation, Configuration and Administration in Desktop &Server (2003, 2008R2).
Windows server 2008 user permissions, domain controller file backup handling in (File Server).
Active Directory, DHCP, DNS, MS Outlook (office 365) configuration, Installing and Troubleshooting.
Performing System Backups and Performance Tuning.
Network troubleshooting and IP configuration.
-Worked at Care IT solution, concern Wipro InfoTech Client Medusind solution as a Desktop L1 support.
From 14th Feb 2012 to 25th Oct 2013
Assembling & disassembling the computers.
Network troubleshooting and IP configuration.
Networking, LAN trouble shooting, Knowledge of configuration and maintenance.
Trouble shooting of personal computers and on-line support to customers with hardware or software problems.
Experience Installing and configuring peripheral parts, components and drivers.
Complete understanding of all phases of SMPS and UPS.
Experience and understanding of motherboards and circuit boards.
ACADEMIC PROFILE
Diploma (DECE)
Central Polytechnic College (Electronics & Comm. Eng.,) Percentage secured: 76% Year of passing: 2011.
S.S.L.C. (2008)
Thiru. VKRTN Government Higher Secondary School, Thiruvathur.
Percentage secured: 89.4% Year of passing: 2008
PERSONAL DETAILS
Date of Birth : 05/06/1992
Sex : Male
Nationality :Indian
Father’s Name : Chandrasekaran.T
Languages Known : English, Tamil and Malayalam& Hindi.
Passport Details : Passport No : K7201905
Date of Issue : 30/11/2012
Date of Expiry : 29/11/2022