Operations Manager.

RICK M. HAINES

**** *********** *********, **** *****

937-***-**** **********@*****.***

To work with a company that shares my values. Honesty, Loyalty, respect. I am an out of the box forward thinker.

Experience

Continuous Improvement Manager – 2016-Present JustInk, Xenia, Ohio

Define requirements for operations and ensure the implementation of Continuous Improvement strategies and initiatives to effectively meet or exceed business requirements and customer expectations

Act as Subject Matter Expert and a key contributor on complex or critical assignments

Advise and coach other team members and ensure a developmentally productive environment for all

Administer and communicate company policies, goals, strategies, and vision

Facilitate quality systems, continuous process improvements, and safety initiatives in accordance with Lean thinking throughout the organization

Advance company metrics including safety, quality, delivery, cost, and morale

Develop, model, and coach Lean applications

Review Lean performance expectations with leadership teams across the organization

Perform administrative duties commensurate with the requirements of the organization including data gathering, metrics, reports and newsletters

District Manager 1999 - 2011

Coca- Cola Fort Wayne, Indiana

new district and reorganized plant distribution system to reduce the price per case and increase satisfaction

Hired employees, maintained accurate records and enforced discipline including termination when necessary

Created and managed plant budgets; headed accounts payable and receivable

Negotiated contracts with school districts, city councils, and privates businesses

Worked with local units to implement new attendance policy decreasing absenteeism by 30%

Ordered supplies, POS equipment, product SAP.

Inventory control, logged product sent and received, repack damaged

Trained drivers in customer service techniques

Led sales team to positive sales every quarter

Awarded Coca-Cola Manager of the Year: 2000- Led my team to chairmen’s award.

Member of STEM Ability Alliance (OSAA) 2013 – 2016

Wright State University Dayton, Ohio

Recipient of OSAA Choose Ohio First Scholarship for academic accomplishments and STEM development

Participate in monthly STEM professional development workshops and guest presentations

Activity Center Volunteer 2007 – 2008

Volunteered weekly in the activities center to interact with patients and families

Education

Wright State University

Bachelor of Arts in Psychology: April 2016 GPA: 3.00

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