Customer Service Representative
Resume:
Cynthia
Kenechukwu
Anagwonye
Wuye District, Abuja
****************@*****.***
Efficient professional with 2+ years of
experience and a proven knowledge of
configuration management, network
administration, and server
configuration. Seeking to leverage my
skills at your organization.
FILMHOUSE CINEMAS, Victoria Ísland, Lagos
Cinema Operator Oct 2019 - Present
AFROVIRTUES NATURAL PRODUCT, Ogudu, Lagos
Customer Relationship Officer Oct 2018 - Oct 2019 NATIONAL ASSEMBLY COMPLEX, Abuja
Network Engineer May 2017 - Oct 2017
EXPERIENCE
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
•
Sell and collect admission tickets and passes from patrons at entertainment events.
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Guide patrons to exits or provide other instructions or assistance in case of emergency.
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• Maintain order and ensure adherence to safety rules. Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
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Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
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Refer unresolved customer grievances to designated departments for further investigation.
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Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
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Communicate with system users to ensure accounts are set up properly or to diagnose and solve operational problems.
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• Adjust network sizes to meet volume or capacity demands.
• Coordinate network operations, maintenance, repairs, or upgrades. Design, build, or operate equipment configuration prototypes, including network hardware, software, servers, or server operation systems.
•
Actively participated in the OpenText Installation for ICT Department, NASS Complex
•
ANAMBRA STATE UNIVERSITY
Uli, Anambra
Bachelor of Science (B.Sc.) Computer Science (Jul 2018) FEDERAL GOVERNMENT GIRLS' COLLEGE
Bwari, Abuja
WASSCE Senior School Certificate Examination (Jul 2014) EDUCATION
ADDITIONAL SKILLS
•Development Front-End Web
•Administration Network Design and
•Script PHP & Java
•Troubleshooting Network
•Suite MS Office
CERTIFICATIONS
• Certified Front End Developer (Aptech Computers)
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