Security Engineer
Resume:
TIM HARDEN
SUMMARY
Over * years of experience in information technology and security in very high-pressure businesses that manage the security resources United States government agencies as well as privately owned companies.
Architect and administrator of a nation wide QRadar deployment of 25 IBM appliances.
T4/BI Government Security Clearance
Working with customers to resolve technical issues around IBM Security products QRadar, QVM, Watson for Security, Service Now, Virus Total, Use Case Manager, User Behavior Analytics (UBA), SAML in conjunction with ADFS, Pulse, QDI, Log Source Management, WinCollect, Threat Intellligence, SPLUNK Forwarding, WannaCry (WCry) Extension, FireEye iSIGHT Intelligence, Forescout, RedSeal, field Engineering engagements to install, redeploy, upgrade, develop content and architect SIEM solutions for QRadar.
Familiar with QRadar virtual deployments in cloud environments such as AWS and Azure.
Backend PSQL experience and some Regex.
Monitoring and investigation of security events that happen in multiple customer environments using QRadar.
Experienced in auditing customer network security postures using penetration tools such as Kali Linux, HashCat, Metasploit, Nessus, NMap, Wireshark, Aircrack-ng, Cain and Able and writing full reports for customers for a plan of action to better secure their corporate network environment.
Designing, planning, leading and architecture development of cyber security environments (firewalls, SIEM) for both private and government agencies.
Years of experience in programming and scripting.
Over 16 years in the Telecommunications industry as an engineer. Worked with many LECs to test and turn up DS-0, DS-1, DS-3 and optical fiber transport both remotely and on site.
Self-Starter and good oral and written communication skills.
Experienced in network architecture and installing routers, switches, gateways and other common network components.
Experience in Softskills, Social Psychology, and Human Relations.
EDUCATION & CERTIFICATIONS
Information Security, Associate of Applied Science – Austin Community College, Austin Texas
RELEVANT COURSEWORK
Computer Applications in Business, Computer Forensics such as EnCASE, .NET Visual Basic, SQL and PSQL Programming and Database architecture. 4 years of Linux experience.
WORK EXPERIENCE
Veterans Administration – Austin, Texas Feb 2016 – Jun 2020
Sr. Cybersecurity Specialist / QRadar Administrator
Daily operational health checks of 26 QRadar appliances across the United States.
Designed custom rules, dashboards and alerts in QRadar for upper management and incident response needs.
Created custom parsers, reports, searches and alerts in QRadar for use case interpretation.
Engineering interfacing feeds from other security tools such as MPS, IPS and WAF technologies.
Created custom DSMs or unrecognized log sources.
Asset management and rule tuning.
Whitelisting of network scanners unwanted traffic
Identifying new opportunities within IBM App Exchange to further enhance QRadar
Coordinated all deployment, firmware and software upgrade needs for new QRadar appliances, from racking and stacking to final shipment
Used ServiceNow ITSM for regular ticketing as well as QRadar integration
Spohn & Associates Security Consulting – Austin, TX Jan 2015 – Jun 2015
Cyber Security Consultant
Remote penetration testing of client’s networks using tools such as Nessus and Kali Linux
Performed internal penetration testing of both wired and wireless access points, finding jump workstations and servers, collecting and decrypting password hashes and performing
Gather, interpret, summarize and prioritize risk assessments.
Documented ways of remediation and best practices for both management and engineers
Provided documentation, project tracking and management reporting on billable activities
Assisted customers with incident responses.
Austin Energy – Austin, TX July 2014 – Jan 2015
Systems Analyst
Triage all incoming technical issue calls
Perform remote installation and updates to servers and workstations
Assisted in testing and troubleshooting LAN/WAN issues
Software support of most common Microsoft software
Monitor service desk queues
Used the Remedy ITSM
Spectrum Communications – Austin, TX Oct 2013 – Jun 2014
Network Operations Center Analyst
Monitor nationwide commercial MPLS and IP telephony network via SNMP monitoring tools
Provision optical, TDM, Ethernet, MPLS and IP backhaul services
Configuration and troubleshooting of router technologies such as Juniper, Alcatel, Cisco, Adva and JSDU
Remedy trouble ticketing system
Direct customer interface assisting with LAN/WAN issues
Triaged incoming customer and carrier calls
Unisys – Austin, TX Dec 2008 – Oct 2013
Backup Media Coordinator
Coordinated backup rotations with several Texas state agencies
Maintained backup media for 25 enterprise class SAN servers
Used the Remedy ITSM
Evaluate media usage and ensure media stock meets or exceeds server backup current and future demands
Cisco ROS Systems – Austin, TX May 2008 – Dec 2008
NOCC Engineer
Tier 1 and triage ticketing of incoming customer trouble reporting
Remote maintenance and repair
Regular interaction with local loop and long haul telecommunication providers
Senior Telecommunications Technician – Austin and San Antonio, TX Sep 1994 – Dec 2008
Level 3 Communications
Point One (Unipoint) Communications
El Paso Global Networks
ICG Communications
Broadwing Communications
IXC Communications
MCI Telecommunications
Contact Information
Tim Harden
***@*********.***
2513 Tandi Trail CV
Round Rock, TX 78664
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