Driving skills, customer service, transportation experience

PARDEEP SINGH PUNIA

Address :***** ******* **, ******* ****, Ontario L7C 2W4

Mobile No. : 647-***-****

E-mail ID : *****************@*****.***

EDUCATION QUALIFICATION

Secured 3.30 GPA in Computer System Technician- Software Engineering (diploma) from Sheridan College, 2015.

Secured first division in 12th standard from Springdales Public Senior Secondary School, Sangrur, 2012.

Secured second division in 10th standard from Springdales Public Senior Secondary School, Sangrur, 2010.

SKILL SUMMARY

Proficient in English Language

Sales Skills(Customer service, upsells, problem solving, setting inventory, inventory check up)

Border-Customs skills (Problem solving, communication, adaptability, clerical ability )

Dispatch skills(Scheduling, handling problems, maintaining communication, monitoring safety)

Computer skills (Basic Knowledge of DataManagment, Basic knowledge of Web Development, WordPress, Photoshop, Java, SAD (System Analysis Design), Strong Computer skills including Windows XP, Windows 7, Windows 8, MS Office (Visio, Excel, Word, Access, Power Point).

Team Worker, Organized, Punctual and fast Learner.

WORK EXPERIENCE

EVEREST Transportation – Dispatch and Border Custom Clearance

(April 2016 to present)

Certified on AZ truck.

Using ACE & ACI Manifest to clear shipments at border.

Using Fleet manager software to setup dispatch.

Maintaining Order entries in system.

Rescheduling appointments for pickups and deliveries.

Conducting interviews and hiring new crew members and drivers.

Training new crew members.

Maintaining time period to clear customs.

Does other duties as assigned by manager.

Greenline Transportation – Night Dispatch (Jan 2016 to March 2016)

Handling driver complaints.

Completing order entry in system.

Informing drivers for next schedules.

Clearing hold shipments at border

Solve custom broker issues and satisfy them by providing them proper documents.

Making service calls while truck breakdown.

Establish driver work schedule.

Providing T-checks in emergency cases.

LA Sunglasses (flea market)-Customer Service Manager (part time weekend)

(Sept 2013 to Sept 2016)

Maintain stocks.

Record keeping for sales.

Meeting sales targets by upselling products.

Solving any customer issues and handling complaints.

Hiring new crew members and training them.

Handling multiple customers at a time.

TJX Canada (May 2013 to Aug 2016)

Labeling and Packing of products.

Performed general warehouse duties like moving skids.

Managed the store cleanup and organizing products.

Performing daily duties and help fellow crew members.

References available on request

Declaration:

I, hereby confirm that the above given details are true to the best of my knowledge.

Pardeep Singh Punia

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