QA Tester

Sushita Rachuru

**********@*****.*** 925-***-**** California, US

PROFESSIONAL SUMMARY

● Over 2+ years of experience as a Software professional in Manual and Automation testing.

● Experienced in preparing and executing Test Plans, Test cases, Test Reports and Documentation.

● Expertise in working with Waterfall and Agile development methodology.

● Performed functional, regression, stress & sanity testing.

● Experience in testing Bluetooth Wi-Fi coexistence and Testing WLAN - IEEE 802.11a/b/g/n/ac and 802.11i, on Android, Windows, Fire handheld and tablet devices.

● Well versed in analysing results, Bug tracking & detailed status reporting.

● Extensive experience in coordinating testing effort, responsible for test deliverable, status reporting to management, issue escalations with effective client communication. TECHNICAL SKILLS

● Programming Languages : Python, SQL

● Databases : Oracle 10/11, SQL Server 2016

● Operating Systems : Windows, Linux, Fire OS

● Tools : JIRA, PyCharm, Selenium, Eclipse, GIT, ADB, IPERF, Fiddler

● Technologies : TCP/IP, WLAN 802.11 a/b/g/n.

PROFESSIONAL EXPERIENCE

Conduent, Inc. Apr 2019 – Jan 2020

Quality Analyst

● Performed functional and regression testing of new software product releases, including client custom enhancements.

● Assessed, analyzed, mitigated application and data related issues regarding system functionality and performance.

● Verified the consistency of user interfaces in desktop and mobile front-end applications.

● Conducted cross-browser testing in chrome, firefox, MS Edge, safari in windows 10/8/7 & Linux.

● Documented test cases based on product requirements; dynamic testing approach to the context of each project.

● Network traffic debugging using Fiddler.

● Designed user workloads based on expected performance and statistically represented workloads using Selenium.

● Created functional, performance, and business test cases for execution during the end to end testing phase.

● Participated in regular meetings to document regression results, work through reported issues. Amazon Development Center June 2017 - Nov 2018

Quality Analyst Engineer

Products : Kindle, Fire Stick, Echo

● Created Test plans for Streaming devices for testing Multimedia, Wi-Fi, Bluetooth and other features of the product.

● Worked on testing Bluetooth Wi-Fi coexistence and Testing WLAN-IEEE 802.11a/ b/g/n/ac and 802.11i, on handheld and tablet devices.

● Expertise in Over the air testing - 2.4Ghz, 5Ghz and concurrent testing and Band Steering.

● Tested the performance of the Wi-Fi by measuring the throughput in different channel conditions

● Performed Manual, Performance and system testing.

● Reported bugs and provided bug analysis using logs.

● Performed Regression testing on daily builds with sanity test suite.

● Worked with cross functional Teams in resolving the issues on different components of a product.

● Worked on running user trials, beta, field testing and on customer feedback.

● Evaluated product functionality and created test strategies and test cases to assess product quality.

● Maintained automated test infrastructure for multi-platform products used to validate aspects of the product operation.

● Additional Process Improvements 1. Sdet/QA On-call process 2. Release Ownership Model and Release Documentation 3. Bug Triaging Process 4. Test Case Review Process 5. New Feature Request Process. Amazon Development Center Feb 2016 - June 2017

Digital & Device Technical Support

Products : Amazon Devices (Kindle, Fire, Echo)

● Replicated and provided troubleshooting for GUI, functional, technical issues on Device Platforms and Digital Services

(Videos, Music, Apps, Video Games, streaming content, Cloud Storage).

● Replicated issues on Wi-Fi technologies (Devices / Connectivity / Types)

● Raised tickets using logs to development and support teams and thoroughly followed up for resolution.

● Communicated complex technical information / instructions into a simple language that would ensure seamless troubleshooting to customers.

● Provided help on Software updates, feature updates, replacements & refunds.

● Managed Amazon’s Devices and Digital Services (Subscriptions).

● Provided customer service, demonstrated conflict resolution, negotiation, and de-escalation skills. EDUCATION

● Master's in HR from Jawaharlal Nehru Technological University (JNTU), India May 2015

● Bachelor's in Computer Science, Jawaharlal Nehru Technological University (JNTUH), India May 2013

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