Engineer Front Desk
Resume:
RESUME
Akshay Saxena M: - 870*******, 999*******
Near teliwara, Shahdara
Delhi-110032
Email:-***************@*****.***
CAREER OBJECTIVE
Looking forward to join a professional organization that provides ample opportunities to enhance technical knowledge and skills.
Executive :- Nov 2018
Employers Name – Rv Solutions Pvt. Limited (D-72, Sector 2 Noida UP – 201301)
Role and Responsibilities:
Making on daily basis Dispatch Report and same forwarding to management & all concern person.
Preparing Con-call data and PPT as well Dashboard.
To maintain the Open Job Report, Dispatch Report, Daily Tracker inward material & All required reports.
Having good command in Excel on formulas/Multiple Formula’s/Dashboard/PPT etc.
Making on daily basis check inward and outward data.
Making on Monthly Report PQA Report, Vendor Performance lot wise and Warranty Return data same forwarding to management & all concern person.
Service Coordinator :– Oct 2015 – Nov 2018
Employers name –F1 Info Solution & services private Limited (205, Ashok Bhawan Nehru Place New Delhi-110019)
Role and Responsibilities:
Drive Team for onsite & bench support for multiple project.
Handling trade business of Asus, Realme, I-life, Mobiistar, Billion, Zyxel, etc.
Engineer timely repairing of laptops & cell phone.
Handling customer’s escalations.
Handling Front desk executive.
Coordinator :– April 2013 – Oct 2015
Employers name - Sysnet Global Technologies Pvt. Limited (W-42, Okhla Ph-II New Delhi-110020)
Responsible for providing UPLC (Uttar Pradesh Electronic Corporation of India) Project to Support at 69 Service Center.
Role and Responsibilities:
Generate timely and accurate reports for analysis. Creating MIS/ Dashboard report and presenting it to the concern Department.
Implement and analysis data to create daily, weekly, monthly, and quarterly reports and Yearly Budget.
Making on daily basis OOW DASHBOARD and same forwarding to management & location & all concern person.
Role and Responsibilities:
Drive Team for onsite support.
Reviewing pending calls.
Driving 6 service Center of UPLC project.
Handling trade business of UPLC project.
Coordinate with engineers for timely repairing of laptops.
To maintain the Open Job Report, Daily Tracker, Engineer productivity Report & All required reports.
Key Skills And Competencies
Service Delivery
Strong commitment towards work & high motivation/determination to reach /exceed targets.
Formulating effective strategies to increase performance.
Proven ability to make an effective contribution to the performance of a team.
Having good command in Excel on formulas/Multiple Formula’s/Dashboard/PPT etc.
Personal
Making timely, correct decisions that are based on facts.
Having a ‘can do’ attitude and a willingness to work hard to achieve company goals.
An ability to learn from failures and mistakes.
EDUCATIONAL QUALIFICATIONS
Pursuing MCA From Swami Vivekananda University (Meerut).
Completed B.A from Udaipur University.
Completed class 12th From C.B.S.E. Board.
Completed class 10th From C.B.S.E Board.
Professional Qualification
2012: Fifteen months Professional Diploma in Hardware and Networking engineer course+(Red hat)from Jetking, Regional Office, Laxmi Nagar.
STRENGTHS
Time Management
Team Skills
ADDITIONAL INFORMATION
Name : Akshay Saxena
Date of Birth : 11th May, 1989
Father’s Name : Mr. Raj Kumar Saxena
Nationality : Indian
Marital Status : Unmarried
Hobbies & Interests : Listening Music
Language : English & Hindi
Date:-
Signature:- (Akshay Saxena)
Contact this candidate