Manager Customer Service

Zenitra S. Washington

** ********** ******, ****** ****, New Jersey, 07304

Tel: 201-***-****

PROFILE

I am a professional, hard-working and self-motivated individual. I work very well with others and also work great independently. I am very punctual and reliable in completing tasks and meeting goals. KEY SKILLS & ACHIEVEMENTS

RETAIL

Asset Protection Support Manager

My responsibilities include: Managing 400 associates and maintaining associates' schedules. Keeping the store up to Compliance Code for the City and State. Monitoring and protecting the store against theft which include customers, staff and vendors. I have saved the company over

$25,000 through apprehensions.

Customer Service Manager

My responsibilities include supervising 89 cash registers...Fifty employees including cashiers, customer service reps., people greeters, maintenance and cart pushers...Overseeing and handling money services such as Money Gram and Money Orders. Also responsible for opening, closing and resetting all registers and the manager's cash/change draw; auditing registers daily and all other Customer Service Manager's Responsibilities... Front End Final Sales Associate

Responsibilities include Customer Service and Care. Making sure a customer’s shopping experience is promptly and efficiently completed. To help customers with questions, comments or concerns.

RECORDS CLERK

Public Relations, Records Keeping Of Legal Documents, Data Entry, Filing, Copying, and Telephone Communications

Process all admitted and released inmates. Prepare all documents and photos needed for the courts. Document all inmates personal and county properties. And keep all information confidential.

CORRECTION OFFICER

Security, Supervisor, Transportation, Data Entry, Maintenance Securing safety and order for all residents and staff. Accurate record keeping and document filing. Transport residents and staff safely inside and outside of the correctional facility. Maintain a clean and safe environment.

CAREER SUMMARY

Asset Protection Support

Manager

Wal-Mart May 2017 to Mar 2018

Customer Service Manager Wal-Mart Jul 2014 to May 2017 Front End Final Sales

Associate

Wal-Mart Apr 2013 to Jun 2013

Records Clerk Hudson County Department Of Corrections Jan 2007 to Feb 2007 Correction Officer H.C.D.O.C. Juvenile Detention Center May 2005 to Jan 2007 TRAINING AND QUALIFICATIONS

High School Degree Business 3.8

Bergen County Police

Academy

Law Enforcement 4.0

INTERESTS

I enjoy traveling, meeting new people and learning new things.

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