Customer Care Administrative Assistant

CURRICULUM VITAE

MATILDA NIROSHANI MICHAEL

Mobile: 0097-1566319038/0097-1561989885

Email: *******************@*****.***

**************@*****.***

Address: Tourist Club Area, Khalifa Complex Abu Dhabi, UAE

Career Objective

Seeking a challenging career in a dynamic and leading organization preferably in any Industry that would help me cultivate and nurture my skills with an opportunity to display my talent and become an asset to the organization.

Key Strength

Personable and flexible; work extremely well with colleagues

Highly motivated, able to set and achieve multiple goals.

Very good communication skills; I work well either leading or being part of a team

Excellent interpersonal and leadership skills. Confident to work autonomously utilizing strong work ethic.

Self – motivated, dynamic, committed result oriented professional.

Able to challenges of working in a computerized environment and techniques.

Strong professional ethics and respect for others.

Professional Experience

1.

Organization:Modern Hardware Centre, Colombo, Sri Lanka

Job Role: Accounts Executive

System: MS Dos &XERO System

Since:August 11th 2014 to March 31st 2019 (4 Years & 07 Months)

Responsibilities:

1.Creation of Vouchers on daily bases.

2.Handle cash book, Daily Expenses & Bank Book.

3.Doing all type of account in MS DOS &Xero System.

4.Salary checking of all employees.

5.Handle banking works& monthly bank reconciliation of company.

6.Handle TAX Return & TAX Payments.

7.Preparing all types of Reports.

8.Checking all the Sales Invoices, Accounts Supporting Documents & purchased invoices before handing it over to the Auditors.

9.Recon Debtors & Creditors Ledger.

10.Arranging Supplier payments through online & Manual Basis.

11.Maintain petty Cash ledger.

12.Preparing Monthly Rental Invoices.

13.Checking all Bank statements and Bank Interests workouts.

14.Handling EPF ETF & PAYE Payments & Summary Reports.

2.

Organization:Perera and Sons (Franchise) Colombo, Sri Lanka

Job Role:Accounts Assistant & Administrative Assistant

System: Manual & Company System

Since: April 1st 2014 to August 09th 2014 (05 Months 9Days)

Responsibilities:

1.Daily Staff and Labors Attendance Marking.

2.Pastry Items Stock Taking.

3.Issuing Payments to creditors through Cheques.

4.Handling Memos& Preparing stock payments to the outlets.

5.Handle Cash Book, Daily Expenses & Bank Book.

6.Handle banking works& monthly bank reconciliation of company.

7.Checking all the Out lets bills.

8.Preparing Monthly salary sheets with No Pay.

9.Preparing all types of Reports.

10.Maintaining pastry items and others Selling items movements.

3.

Organization:Mag City (Pvt) Ltd Kandy Sri Lanka

Job Role: Receptionist,Customer care, Store keeper& Department Supervisor

System: MS Dos & New system

Since: September 01st 2010 to March 30th 2014 (03 Years and 06 months).

Responsibilities:

1.Arranging booking schedules for the customers.

2.Maintain Customer Base.

3.Have to achieve Monthly Targets.

4.Maintaining Customer satisfaction.

5.Dealing with Bookings by Phone, E-mail, fax and Face to Face.

6.Preparing the to Do List Report for the day.

7.Preparing stock outwards Invoices.

8.Maintain Stocks & preparing monthly Basis Stock reports by individual.

9.Entering GRN & Stock returns Notes to the systems.

10.Preparing Purchase order.

11.Maintain creditors payable schedules.

12.Checking the Vehicles conditions.

13.Issuing the fault reports of vehicles to the customer.

14.Maintaining Labor works &supervising.

15.Maintaining a Good, Friendly Relationship with the Customers Staff & Labors.

Education Credentials

Passed G C E Advanced Level examination (Commerce Stream 2010)

Passed G.C.E Ordinary Level examination. (2007).

Professional Credentials

Following AMI Teacher Training Course from E_Tec Institute Kandy, Sri Lanka.

Diploma in Computerized Accounting from ESOFT Metro Campus Colombo, Sri Lanka.

Diploma in Business Management from ESOFT Metro Campus Colombo, Sri Lanka.

Completed AAT Second Level from JMC Colombo, Sri Lanka.

Completed MS Office from Asian Computer Education (Pvt) Limited Colombo, Sri Lanka.

Computer Proficiency

Good Command on QB, Tally, New Accounting Packages & MS Dos

Basic

MS Word, MS Excel Etc.

(Note:-Good command on MS Office.)

Fluent in all three languages. (English, Tamil, Sinhala).

Personal Information

Date of Birth : 27thof June1991 Age: 28

Nationality : Sri Lankan

Gender : Female

Height : 5’0

Marital Status : Married

Pass Port No : N 6573678

School Attended : Good Shepherd Convent Kandy, Sri Lanka

Extra-Curricular Activities

Best Poem Writer (St Anthony’s College Kandy Sri Lanka)

Best Membership in World Heritage (Social Day Contest)

Participated in all Religious quiz competition.

Non Related Referee

Rev Fr Roy Clarence Rev Sr. Mary Alexandra Mendis

Parish Priest Past Principal

St Mary’s Church Ampitiya Good Shepherd Convent, Kandy

Sri Lanka Sri Lanka

Mr. Velu Kumar

Founder/ Parliament Member of Sri Lanka

Management Education Centre

Peradeniya

Sri Lanka.

I hereby certify that above particulars are true and accurate according to my knowledge.

S M Niroshani

Date Signature

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