Financial Analyst Customer Service

Karen Thomas

**************@*****.***; 414-***-****

Milwaukee WI 53216

SUMMARY

Reliable Senior Credit Analyst proudly offering over 7 years experience in providing input on credit decisions to the management team and currently transitioning to a Financial Analyst role. An intelligent candidate determined to work hard and be an effective team player. Dedicated and driven with the ability to improve and build upon constructive criticism.

SKILLS

Account reconciliation

Analytical reasoning

Strong in MS Access and Excel

Advanced computer proficiency

Detail Oriented

Excellent oral and written communication skills

Ability to multitask

EXPERIENCE

Sr. Credit Analyst/Financial Analyst

QuadGraphics Inc. Sussex, WI April’ 13 – Current

Assess credit risk and establish credit limits.

Provide customer service and develops relationships with internal/external customers and suppliers.

Maintain accurate credit files and collection files. Maintain electronic collect notes for each customer account.

Process journal entries to reconcile suspense accounts.

Reconcile broker commissions.

Create updated payment terms for billing systems. Lead Collections Coordinator

Gonzalez Saggio & Harlan LLP - Milwaukee, WI Sept 08 – April 13

Creating and establishing collections policies and procedures to be used in an effort to increase cash flow and the profitability of the firm.

Running and evaluating monthly A/R reports.

Handling calls from clients as well as contacting clients in regards to outstanding balances.

Working closely with the Billing Supervisor in an effort to reduce billing errors causing delays in payments. EDUCATION

MBA – degree received August 2011; cumulative GPA – 3.63 Cardinal Stritch University, Milwaukee WI

BS in Business Administration – degree received May 2009; cumulative GPA – 3.51, graduated Cum Laude Cardinal Stritch University, Milwaukee WI

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