AKSHYA KUMAR
Ph: 885******* Email: ***********.*******@*****.***
OBJECTIVE:
Seeking to elevate in a chat support representative position in a company, where I can use my skills to grow my company. To foster a positive relationship between customers and the company by resolving customer issues in the shortest time and making them feel satisfied.
ACADEMIC BACKGROUND
Degree/Grade
Institution/University
Score
B.COM (Hons.)
Delhi University
-
12th (commerce)
(2018-2019)
CBSE
85.6%
10th
(2017-2018)
CBSE
74%
Work Experience:
6 months work experience as a chat support executive in Zomato.
Provided accurate and appropriate information in response to customer Inquiries.
Managed a team of more 25-30 employees as leader.
3 months internship at Assure med sales.
1 Year experience as Tuition teacher.
Skills:
Technophile-
Ms word, PowerPoint, Ms Excel, Basic of Tally.
(50 WPM) Typing skill, with 90% accuracy.
Effective communication and representative skills.
Can work under pressure and produce promising results.
Adaptive according to the need.