***** *** *** ******

Harlingen, TX *****

Phone 956-***-****

E-mail

ader3r@r.postjobfree.com

Adrian Gutierrez

Objective

I’m looking for an opportunity to put in practice what I have learned, and to expand my knowledge in the Oil Refinery field. I’m looking for a position where I can put my ideas into action and have an opportunity for advance in responsibility and my duties.

Education

2000 - 2002 Texas State Technical College Harlingen, TX

Computer System Maintenance Technology – Associates of Applied Science Degree

Extensive understanding and knowledge on computer system, troubleshooting computer system problems, installing peripherals as well as operating system and other kinds of software applications, and understanding the basic structure of networking with TCP/IP and other protocols. Knowledge and understanding on computer low level operation and troubleshooting.

2003 – 2004TexasStateTechnical CollegeHarlingen, TX

Network Information Management – Certificate of Completion (not completed)

Installing, maintaining, and implementing networks. Working with different desktop and server operating systems, and other different computer known applications. Installing routers, switches, buses, and all different network hardware. Working on all different aspects of networking environment; such as network physical media, protocols, network topologies and network implementation.

Work experience

2/2012-Present Ohmstede Industrial Services Deer Park, TX

NCCER Boilermaker/Forman(Shutdowns)

Contract boilermaker mechanic and supervisor with Ohmstede in plant outages/shutdowns throughout the US. Started working as boilermaker helper assisting master mechanic getting tools and materials needed for task. Duties included but not limited to blinding and isolating vessels, drums, heat exchangers, columns, towers, pumps, valves, compressors and other equipment as needed in order to conduct maintenance required by employer. Experience in disassembling and assembling exchanger components, drums, vessels, replacing valves, working inside towers opening internal man ways. Gasket identification, bolt up and torquing experience using hand tools, pneumatic torque pumps and high torque tensioning. Knowledge on using hand tools, pneumatic tools, electric tools needed for boiler making duties. Hydro test equipment and piping and work with quality control department for verification on any possible leaks. Knowledge on rigging equipment and signaling crane to assemble and move heavy equipment. Knowledge on reading P&IDs, construction drawings and blueprints and follow job scopes. Knowledge on building, measuring and assembling threaded pipe for chemical washes and drain systems using electrical threaded machine and hand threaded tool. Forman duties included in supervising up to 12 men crew towards a assigned jobs with safety and quality as our number one goal. Communicate with job representative, unit operator, and all supporting staff to get task done. Work with immediate General Forman and Superintendent to meet work deadlines and customer requests.

7/2011-7/2011(Temp-Contract) Jabil Circuit McAllen, TX

IT Support Specialist

Provided support for Jabil's facility in Mcallen's site with over 100 users and workstations. Support of Windows based environment domain and general workstation maintenance and support. Administration and support of their Local Area Network. Installation,configuration and upgrading of their physical devices on their network(laptops,printers, and scanners). Full Microsoft application suite and additional software. Maintenance of VoIP phone system. Creation and management of Active Directory. Provided technical helpdesk and onsite support. Mangement of site licenses and liaison with Jabil's licensing team. Troubleshooting user computer system issues.

1/2011-6/2011 Loop Cold Storage McAllen, TX

IT Support Specialist/SystemAdministrator

IT Support for Loop Cold Storage users and their customers which were over 150. Maintained and operated computer systems and company's network. Implementing new workstation and laptop rollouts, RF Units systems for forklifts and configuration of Cisco APs and routers. Premise networking and telephony cable runs and drops. In charge of supporting and maintaining our Domain Controller, Microsoft Exchange 2007, and Linux Servers for our RF system and Accellos WMS database system. Performed daily backups of our file servers using Symantec Backup Exec service. Maintained and support their surveillance systems DVR for their warehouse and customer service department. Maintained and installed Xerox, HP, and Intermec Label Printers for our various user and customer needs. Worked closed with company's customers into integration from their IT department in order to integrate to our infrastructure,most commonly using Cytrix Terminal Service. Maintained and supported of Avaya Lucent Merlin Phone System, running cables to new offices and installing phones. Performed inventory of the company's and customer's hardware with asset tags for our database. And other duties as required by upper management.

2005-2010Dishnetwork L.L.C. Harlingen, TX

IT Technician II

Duties started as Level I computer technician support and promoted to IT Technician II supporting over 1,000 users. This included applications, computernetwork, and telephone support. Perform maintenance on computer hardware, printers and working side by side with network administrator towards networking solutions. Managing user accounts in Active Directory, setting rights and privileges to our shared drives and personal drives according to our company’s policies. Daily computer support and troubleshooting along with VoIP telephony problems(first Avaya and then upgraded to Cisco) and configuration. Support and troubleshooting different company owned application such as CSG,DishPromo,Qfinity,Aspect,Zoomtext just to mention some and working with Corporate fix agents in issues affecting our network and applications. Support and understanding our users by doing round tables and surveys to keep a friendly working environment for their needs.

2004-2005 Computer Repair Center(CRC) McAllen, TX

PC Technician

Hardware and software troubleshooting for desktops and laptops systems. Installing hardware and configuring and downloading hardware drivers and patches. Doing network drops, ending them and tracing network connections. Installing and troubleshooting operating systems and virus removal. Backing up and restoring information on hard drives. Soldering for laptops and other circuit boards. Inkjet and laser jet printer troubleshooting,repair and installation as well as maintenance. Customer service over the phone and in person and on call services to client locations.

2002-2003 Global Technologies Group Harlingen, TX

Service Technician Contractor

On-call part time technician for company with clients across the nation. Setting up different type of computer systems across the Rio Grande Valley. Perform system rollouts in client locations and installed peripherals such as printers, modems and POS registers.

Languages

English – Spanish

Skills

Knowledge of DOS 6.22, Windows 95/98/2000/XP/Vista/7/8/10,Exchange Server 2007 and Active Directory, Microsoft Office Suites, Internet Explorer 6,7,8,10. Premise network cabling, Repair/troubleshoot hardware and software, Local Area Networking. Installing routers,switches and wireless access points. I am able to handle multiple projects concurrently, able to work well with others toward a team goal, and follow directions efficiently, mobile repairs. I am assertive, self-motivated, goal-orientated, and very organized.

Goals

Studying for A+ and Network +

Reference

Available upon request.

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