Desktop Support Engineer

A.THAVIDU Mobile :+91-818*******

E-mail : **********@*****.***

Objective:

Seeking a challenging position to take forward my career as well as the organization with the help of my skills and knowledge.

Skills:

Skilled Desktop Support Engineer with Three years of experience in providing comprehensive technical support to end-users. Successful in installing, upgrading Windows operating systems and providing desktop support to optimize workflows and minimize business interruptions.

Working Experiences:

Organization : CMS IT Services Pvt. Ltd

Functional Area : IT Support

Designation : Desktop Engineer

Period : November 2019 to Till date

Organization : Digicat Technologies Pvt. Ltd

Functional Area : IT Support

Designation : System Engineer

Period : August 2017 to October 2019

Organization : Avalon Technologies Pvt. Ltd.

Functional Area : Electronics Manufacturing

Designation : Testing Operator

Period : August 2010- June 2013

Organization : Nestronics India Pvt. Ltd.

Functional Area : Electronics Manufacturing

Designation : Trainee

Period : April 2009 - July 2010

Responsibilities:

•Installation of Operating System Windows 7, Windows 8.1 & Windows 10.

•Installation of local printers, Network Printer.

•Performed general preventative maintenance tasks on Computers and Laptops.

•Outlook Configuration and Troubleshooting.

•Exposure in Active Directory User Creation & Deletion

•Assigning IP addresses using Dynamic Host Configuration Protocol.

•Managing Data Backup and Recovery.

•Knowledge in PST and OST files.

•Maintain and Monitoring ISP link status.

•Monitoring of virus issues through Antivirus.

•Resolving tickets with in the ManageEngine ServiceDesk and BMC Ticketing tool which is raised from End User side.

•Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.

Education Details:

•D.E.C.E from Sri Sai Ram Polytechnic College, Passed out in 2009 with 89 %

•H.S.L.C from Govt. Boy’s Higher Secondary School, Passed out in 2007 with 71 %

•S.S.L.C from ST. Antony’s RC High School, Passed out in 2005 with 86 %

Personal profile:

Father Name : Mr. S. ATHISAYAMANI

Date Of Birth : 18th March 1989

Gender : Male

Marital Status : Single

Religious : Christian

Nationality : Indian

Languages Known : Tamil, English

Address : No.16,Thiruvalluvar Street,

Kamarajapuram, Anakaputhur,

Chennai-600070

Declaration:

I declare that the above given information is true to the best of my knowledge.

Place: Name: A.THAVIDU

Date:

Contact this candidate