Executive Assistant Personal

MPHO MABOKELA

Mobile: +277*-***-****

Email: **************@*****.*** ************@*****.***

My name is Mpho Mabokela, I am an Executive Assistant, an ambitious and dedicated professional with 15+ years of experience providing comprehensive administrative and operational support to executive personnel, I am confident that I would be a valuable asset to your team. My expertise lies in coordinating and leading administrative and operational functions for senior-level staff and department directors. Backed by superior communication and multitasking capabilities, I excel at providing exceptional organizational and time-management skills and driving optimal office efficiency and success. Highlights of my experience include:

1. Overseeing scheduling, meeting coordination, calendar management, events management, travel arrangements, budgeting, project management, and records maintenance, ensuring adherence to organizational procedures and policies to ensure outstanding productivity and performance. 2. Interacting effectively with cross-functional departments to streamline operations and achieve business success in fast-paced environments.

3. Balancing multiple tasks within deadline-driven atmospheres while providing top-level customer service and maintaining strict attention to detail.

4. Earning consistent recognition by staff and colleagues for unparalleled interpersonal and communication talents as well as exceptionally positive and uplifting demeanor. 5. Possessing an extensive technical skill set including proficiency in Microsoft Office Suite, Adobe Acrobat Pro DC, SAP, Diligent and Refinitiv Eikon Markets Analysis software as well as a propensity for quickly adapting to new technological programs and systems.

With my proven commitment to delivering the highest level of executive-level administrative support, I am well prepared to extend my record of exceptional service to your team. I would welcome the opportunity to discuss this position and my qualifications with you further. Thank you for your consideration.

Sincerely,

Mpho Mabokela

**************@*****.*** ************@*****.*** 073-***-**** In-service Training Courses

• Organisational Ethics

• Microsoft PowerPoint & Excel Refresher

• Effective Communication & Business Writing

• Conflict Management

• Fundamentals of Financial Management

• Corporate Project & Events Management

• Leadership & People Management

• Self-Management Skills

SKILLS

• Office Management

• Administration Management

• Travel Management

• Legal Administration

• Stakeholder Management

• Ruthless Prioritization

• Ironclad Discretion

• Impeccable Organizational

skills

• Strategic Multi-Tasking

• Emotional Intelligence

• Expert Level Communication

• Speed and Decisiveness

• Networking

• Negotiating Skills

• Strategic Planning and

Resourcefulness

KEY ACHIEVEMENTS

• Managed the design and implementation of the GroCapital Advisory Corporate Identity

• Implemented and managed a Corporate Social Responsibility Program

• Designed and implemented user-friendly company templates and tailored documents using Microsoft Word and Adobe as well as storage filing system.

• Enhanced Marketing efforts through effective proposals and presentations.

• Recognized for in-depth administration knowledge, outstanding communication skills, and database management expertise.

• Arranged and managed corporate functions such as brand launch activations, team building and year-end functions

• Successfully designed and implemented Board Pack templates and Reports

• Managed administrative staff and office assistants

• Successfully arranged town hall meetings for the CEO, as well as produced material such as presentations, employee engagement activities and communications.

• Designed and managed the production of branded staff gifts to enhance participation in the Town Halls' and staff engagements on behalf of the CEO.

EDUCATIONAL BACKGROUND

COURSE INSTITUTION DATES

BCom: Business Management UNISA Currently in 3rd Year Organisational Ethics Workshop The Ethics Institute 2018 PAIA & POPI Workshop Staff Training 2017

Business Management Short Course University of Pretoria 2016 Diploma: Accounting & Bookkeeping PC Training & College 2000 Certificate: Media & Communications On Cue Media & Communications

1999

Matric St. Anthony’s Education

Centre

1994

Computer Packages

• MS Office Packages

• Acrobat Adobe Pro DC

• SAP

• Diligent

SUMMARY OF WORKING EXPERIENCE

POSITION HELD COMPANY NAME DATES

Executive Support to GCEO OPECS (Pty) Ltd May 2019 – June 2020 Executive Assistant GroCapital Advisory Services

(Pty) Ltd

July 2015 – April 2019

Professional Assistant DISCOVERY Health Jun 2014 – June 2015 Executive Personal Assistant BARCLAYS Group

(Absa Investment Banking)

Oct 2013 – Jun 2014

Executive Secretary Impala Platinum (Ltd) –

Refineries

Apr 2011 – Aug 2013

Managing Member (Principal Member) Seabo Branding & Promotions

Apr 2006 – May 2010

Relationship & Projects Manager Rivoningo Graphic Design Apr 2003 – Mar 2006 Personal Assistant & Bookkeeper SANASE Jun 2002 – Mar 2003 Bookkeeper Afrifoods Catering Jan 2001 – May 2002

DETAILED WORKING EXPERIENCE

Employer: OPECS (Pty) Ltd

Industry: Consulting Services

Dates of employment: May 2019 – June 2020

Position Held Executive Support to GCE

Duties:

Administrative Support

• Office and Admin Management of the GCEO office

• Performs administrative duties for an executive, including presentations, minutes and other tasks.

• Co-ordinates resources to gather information and may prepare first draft of various reports.

• Prepares presentations with little input from senior.

• Responsible for ensuring relevant matters are included on Exco agendas.

• Required to investigate and research various ad-hoc business-issues, strategic initiatives and developments.

• Required to respond timeously and professionally to a variety of ad hoc projects, business issues, client requests and stakeholder requests, etc. that impact across the organization.

• Ensures senior is equipped with necessary documentation to proceed with meetings.

• Represents the executive on certain ad hoc projects, meetings and events as required. Level up the Executive team

• Enhance the leadership of the organization by providing effective feedback on proposals

• Constantly monitor the health of the organization and making recommendations on improvement.

• Report to GCEO on urgent operational issues

• In collaboration with the Executive, drive the alignment of Business Units and Exco scorecards to ensure the achievement of strategic objectives.

• Support the alignment between the various business initiatives and strategic objectives Strategic Assistance

• Assist the GCE in identifying the areas where they must direct their focus, revisiting regularly and evaluating progress.

• Managing the meeting cadence for the Exco and leadership team, ensuring meeting materials are sent in advance, adequate time is allocated for the preparation of the content to achieve objectives of the meetings.

• Managing systems and processes to streamline operations.

• Assist in hiring processes: drafting & posting job descriptions, outlining an interview process, and screening candidates for roles reporting into the GCE. Employer: GroCapital Advisory Services (Pty) Ltd

Industry: Agriculture/Investments

Dates of employment: July 2015 – April 2019

Position Held Business Assistant

Duties:

Executive Assistant to CEO: GroCapital Advisory Services

• Office and Admin Management of the CEO office

• EXCO Secretary (Meeting scheduling, Exco pack preparation, Presentations, Minutes taking and Report writing)

• Board Meetings scheduling, venue and catering, board pack preparation and report writing

• Scheduling, compiling meeting documentation and circulating timeously prior to meetings and taking of minutes with appropriate record keeping and action item lists

• Provided secretarial support through arranging meetings, screening calls, taking messages, electronic filing (into document management system)

• Managed the creation of all documents from initiation.

• Build and maintain strong working relationship with stakeholders and executives

• Communicates directly, and on behalf of the CEO with Board members, clients, staff, and others

• Assist the CEO by managing output, workflow and office deadlines

• Administer the CEOs calendar and diary commitments by scheduling or rescheduling appointments, arranging venues and managing / coordinating logistics

• Provide administrative support to other Exco members

• Travel Arrangements - Ensuring and confirming all international and national reservations through travel agent, liaison around visas, etc. Responsible for accommodation reservations and chauffeur services as well as planning and ensuring smooth roll-out of complex travel itineraries

• Records and Document Management

• Event coordination and planning by arranging and managing all the BU’s events and outings such as, team lunches, team building activities and end year functions.

• Planning, coordinating and organized projects

• Management of the office in the absence of the CEO

• Coordinates approval and sign off of quotations, purchase requisitions, invoices, SLAs and contracts

• Monitoring and overseeing the issue of corporate gifting

• Account for the stock level Client Relationship Management

• Arranged periodic meetings for the CEO to maintain client relationships

• Developed strong relationships with key contacts Database Management Reason for Leaving: Career advancement opportunity Employer: Discovery Health

Industry: Financial Services

Dates of employment: Jun 2014 – June 2015

Position Held Professional Assistant

Duties:

Supporting: Head of Advertising & Head of Sponsorship

• Diary Management for the Head of Advertising & Head of Sponsorship

• Travel arrangements administration such as flight booking, car and accommodation for the Managers & their teams

• Liaised with relevant individuals, external organizations to arrange meetings, prepare agendas as required for Exco’s and the team meetings

• First point of contact and assisting visitors at all levels of seniority for both teams

• Booking boardrooms and arranging refreshments for daily, weekly and monthly meetings

• Organized and documenting complex travel itineraries’, workshop and course attendance including confirmation of all relevant bookings

• Processed all claims as per system procedures – reimbursements and corporate cards reconciliations

• Managed monthly and annual renewals

• Sponsorship Requests and Contracts document management

• Adhoc administration assistance for the teams

• Creating presentations on MS PowerPoint

• Events management background assists in managing day-to-day projects and tasks for the Advertising

& Sponsorship Portfolio.

Reason for Leaving: Career advancement opportunity Employer: Barclays (Corporate & Investment Banking) Industry: Finance

Dates of employment: Oct 2013 – Jun 2014

Position Held Executive Personal Assistant / Team Assistant Duties:

Supporting: Chief Executive Officer & Managers

• Diary Management for the Chief Executive officer & the team

• Travel arrangements administration such as flight booking, car and accommodation

• Liaised with relevant individuals, external organizations to arrange meetings, prepare agendas and draft minutes when required for Exco’s and the team meetings

• First point of contact and assisting visitors at all levels of seniority

• Booking boardrooms for the meetings and taking minutes

• Organized and documenting complex travel itineraries’, workshop and course attendance including confirmation of all relevant bookings

• Processed all claims as per system procedures/policy

• Managed all filing systems and various subscriptions

• Conducting research on behalf of Managers

• Creating presentations and writing reports on MS PowerPoint Reason for Leaving: Temporary position

Employer: IMPALA PLATINUM REFINERIES – SPRINGS

Industry: Mining

Dates of employment: Apr 2011 – Aug 2013

Position Held Executive Secretary

Duties:

Supporting: SHEQ Manager, Environmental and Safety Managers

• Provide full executive assistance and administrative support for the SHEQ Manager, Environmental and Safety Managers, also provided adhoc support for their staff

• Drafted correspondence on all documentation

• Received, read, monitored and responded to emails

• Prepared monthly and quarterly reports

• Produced spreadsheets to augment information delivery and interpretive ability of information flows in the Executive’s office.

• Prepared sophisticated and interactive PowerPoint presentations

• Stationery management – ordering and stock maintenance

• Created and maintained sections and systems on the intranet and document management system. Reason for Leaving: Professional growth and work opportunities. Employer: SEABO BRANDING & PROMOTIONS

Industry: Marketing

Dates of employment: Apr 2006 – May 2010

Position Held Managing Member (Principal & Member) Duties:

• Overseeing the delivery of strategic plans and providing Key account Management Services

• Day to day operations of the business

• Planned and implemented the strategic direction of departments

• Lead project team meetings

• Delivered the annual business plans

• Liaised with IT department for website development in line with business plans and objectives

• Oversee Communications, Marketing, Events and Sponsoring teams in delivery of objectives

• Wrote content for marketing, communication, publications and sponsorship material in line with the branding and messaging of the clients

• Line management of one Administrator, overall management and business operations.

• Reason for Leaving: Company went through financial difficulties Employer: RIVONINGO GRAPHIC DESIGN

Industry: Marketing

Dates of employment: Apr 2003 – Mar 2006

Position Held Relationship & Project Manager

Duties:

• Client Liaison and Account Management

• Maintenance and customer support and after sales service

• Implemented a new online communication system to redesign and distribute the internal newsletters, events information and other general communications

• Point of contact for customers and the company

• Internal planning and implementation of clients’ projects

• Ensuring high quality service delivery

• Reason for Leaving: Opportunity to start own business References: ON REQUEST

Contact this candidate