IT Technician
Resume:
Arvin John O. Tolentino
Bin Lootah Bldg. ***, Al Rigga, Deira, Dubai, UAE
*******.**@*****.***
OBJECTIVE
To join an organization where I can use my skills and expertise in Information Technology and to establish a clear and more defined view on the IT world.
To acquire a position and gain broad experience that will utilize my knowledge and skills.
To work in a firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me as a fresh graduate to grow while fulfilling organizational goals.
EDUCATIONAL ATTAINMENT
Tertiary: Angeles University Foundation, 2008-2012 Angeles City Pampanga
Bachelor of Science in Information and Technology
Secondary:
Don Bosco Academy Pampanga, 2007-2008
Mabalacat, Pampanga
WORK EXPERIENCE
Company Name : Game Over Gaming Cafe
Position Title : IT Technician
Industry : Internet Café
Duration : June 24, 2018 - Present
Responsibilities :
Deal with supplier and customer
Establishing good relationships with all customers.
Accept calls and emails
Troubleshoot hardware, software, router and server.
Conducting daily backup operations to the server.
Assemble gaming computers.
Replacing damaged hardware.
Inventory of the pc components serial numbers and model.
Update windows OS and computer games.
Install games application and programs
Reformat OS / load image
PC maintenance
Crimp LAN cable
Company Name : Cantier Systems Inc.
Position Title : Technical Support Engineer
Industry : Outsourcing
Duration : May 16, 2014 - August 31, 2017
Responsibilities :
Troubleshoot Laptop and Desktop
Assemble and Disassemble Laptop and Desktop
Accepting Calls and Emails
Ticketing base system via BMC remedy
Virus Removal via SEP antivirus
Assisting client/customer for their inquiries about laptop and desktop
Basic network and server troubleshooting
Backup important files of customers
Clone image using ghost32
Shifting Schedules
Crimping of LAN cables
Ejecting tapes at data center.
Company Name : Texas Instruments
Position Title : Apprentice
Industry : Semi-Conductor
Duration : April 14, 2012 - October 31, 2012
Responsibilities :
Develop, Enhance and Support application in different environment(Development, Test, Production) using Unix Scripting Language
Ticketing base system via BMC remedy.
Handle Abend Reduction Project
- This project is to prevent recurring of errors to encounter again.
- Coding using Unix Scripting Language (C-shell and Perl)
- Audit application using PLSQL Language,
- To run the application faster.
SEMINARS ATTENDED
- Technical Support Engineer Basic Troubleshooting
- Server Support Engineer Basic Troubleshooting
SKILLS AND STRENGTHS
Hardware Troubleshooting Capable
in MS Office Applications
Knowledgeable in web developing (php, mysql, html, css, Unix Scripting, VB.net, Python Scripting) Ability to work independently and as part of a team Can work with minimum supervision
I hereby certify that the above information is true and correct to the best of my knowledge, belief and ability.
Mr. Arvin John O. Tolentino
Applicant
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