Manager Customer Service, Bartender, Barista, Cashering, Invertory

WORK EXPERIENCE

Nakheel PJSC

Position: Bartender

Jumeirah Island Clubhouse from February 2020 to April 2020

Handle beverage monthly inventory in 3 bar outlet

Ordering and receiving all beverage ordered

Perform Cashering and process all kind payment

Do daily income revenue closing report in every outlet

Taking order beverage or food orderf rom the guest

Making drinks according to standard preparation of the restaurant

Maintain personal hygien and cleanliness of the bar and restaurant

Moving, lifting, carrying, pushing and pulling stocks, chairs and table around

Following all safety and sanitation policies when handling food and beverage

Ensuring that customers receive an efficient and prompt service

Ensures that work station is clean and organized, SOEs are clean and enough to run the Bar for the next day operation

Miramar Al Aqua Beach Resort, Fujairah UAE

Position: Acting Captain bartender

Al moltaqa Lobby Bar from January 2019 to January 2020

Bliss Disco and Sensasia Restaurant from September 2017 to December 2018

Handling one Bar in two different restaurant outlet.

Handling all all inventory of utensils, Equipments, silver ware, China ware and glass ware

Conduct daily drinks training from the Bar menu to sharpen our product knowledge

Taking order of beverage ( hot and cold ) and food from the guest

Handling daily inventory, ordering beverage stocks and maintaining the par stocks

Attend managers briefing when seniors and manager not around

Making report if any feedback and complaints from guest

Replying emails

Preparing weekly duty roaster

Maintaining the cleanliness of the bar preparation area, as well as bar glasses and utensils.

In charge of creating drinks menu for monthly promotion.

Movenpick Hotel Jumeirah Beach, Dubai UAE

Position: Bartender

West Beach Bistro Bar & Lounge from January 2016 to March 2017

Soul Restaurant and Lounge Bar from January 2015 to January 2016

Position: Waiter

Talk Restaurant from January 2012 - December 2014

On the Job Training

Shangri-la’s Mactan Island Resort - October 2003 to March 2004

Skills

English, both in oral and written communication.

Skilled with MS Office package.

Knowledgeable with Micros POS, Future Log and FMC

Certificates

Beam Suntory Ambassador Program 2020

2nd placer of Chef table UAE Bartender 2019

Employee of the Month - January 2019

Jack Daniels Master of Mellowing 2015

Employee of the Month - April 2014

Educational Qualification

Graduate in Bachelor of Science in Hotel and Restaurant Management

Siquijor State College Larena 6226 Siquijor Philippines (Year 2004)

PERSONAL INFORMATION

Citizenship : Filipino

Date of Birth : 9 June 1979

Civil Status : Married

Height : 5' 9"

Weight : 78 kg

Language : English and Filipino

Edgar Johanesse G.Caluza

Email: **********@*****.***

Cell phone: +971*********

Current Address: Discovery garden Dubai, UAE

Career Objective

Talented Bartender successful at consistently delivering the highest quality service. Fast worker always goes the extra mile to sell more and keep customer happy. Well-versed in customer service and specialty drink preparation.

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