Store Manager Sales

Aaron Guzman

209-***-**** **********@***.***

Objective

To utilize my 30 years of Retail Management experience to lead multi-unit retail stores with coaching and training store management.

Education

B. S. ECONOMICS MAY 1985 UNIVERSITY OF THE PACIFIC

·Major: Labor Economics

·Related coursework: Dale Carnegie workshops, Business Management, P&L Statement evaluation

Skills & Abilities

MANAGEMENT

·Lead 10 Retail Pharmacy stores in Central California ($80 million in sales), lead Big Box store (Big Lots-$8 million in sales), Lead Office Supplies/Technology Services store ($4.5 million in sales)

SALES

·7 years experience in Technology Services with Officemax, 2 years experience in Furniture sales with Big Lots, 21 years experience in OTC/Seasonal/photo sales with Longs Drugs.

COMMUNICATION

·Dale Carnegie courses at University of The Pacific, Ran Sexual Harassment seminars for District with Longs Drugs, Several Store Meetings with 15-40 associates at any given time, led conference calls for district weekly.

LEADERSHIP

·Coaching and training of several team members of management to promotions at different levels, ran Management Trainee Program with Longs Drugs for 5 years as District Manager.

Experience

STORE MANAGER OFFICEMAX SEPT. 2010-JULY 2017

·Led sales team to #5 overall in Tech Services in company with over 1200 stores.

·Achieved #1 ranking in Customer Service scores for District from #9 in a year.

·Surpassed all sales targets in Print Center while also bringing the department to #1 in District.

·Lowered Shrink in first 2 years from 1.05% down to .65%.

STORE MANAGER BIG LOTS OCT. 2008-MAY 2010

·Lowered Inventory by 15% within first year while keeping Payroll within budget for the year.

·Increased Furniture business by 12% which led to knocking side wall down to expand merchandise for customers.

·Lowered Shrink from 1.35% to .85% within 2 years.

District Manager Longs Drugs June 2002-April 2007

Promoted to turn around 10 stores in poor condition with declining sales (-3%), high turnover, weak standards of store presentation and customer service.

*Helped pilot the Payroll Program to roll out for Beta testing within District.

*Ran Management Trainee Program to prepare for company growth with new generation of leaders.

*Developed and promoted 4 Assistant Managers to Store Managers.

*Surpassed Sale Goals 3 of the last 5 years for District by 1.8%.

*Kept morale at high level by doing “Team Building” exercises with Store Managers every 6 months.

Store Manager Longs Drugs July 1986-June 2002

*Sent to 4 different stores 6 years to improve standards (Manteca, Riverbank, Lodi, Stockton).

*Lowered shrink levels by .20% in all 4 stores.

*raised Net Profit % from 1.5% to 4.3% within all 4 stores.

*promoted 3 department managers to Assistant Manager positions / promoted 5 Management Trainees to Department Manager positions within 4 stores.

*Proficient in Microsoft Word, Excel, Outlook

References available upon request

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