Sales Customer Service
Resume:
Swoosie Lindeman
***************@*****.***
EDUCATION
University of California, Irvine June 2019
Bachelor of Arts, Psychology
Minor: Innovation and Entrepreneurship
Coursework: Managing Organizational Behavior, Organizational Industrial Psychology, Business Law, Lean Start Up, Entrepreneurship, Organizational Change, Negotiations, Introduction to Marketing, Introduction to Business Management Diablo Valley College May 2016
Intersegmental General Education Transfer Curriculum Certification EXPERIENCE
Reaction Search International • Newport Beach, CA Aug. 2019 – Apr. 2020 Executive Search Recruiter & Consultant
Sourced, tracked, and identified prospective candidates using a variety of channels including 100+ daily calls, email blasts, Linkedin networking, etc.
Networked and built long-lasting client and candidate relationships.
Assessed and screened candidates thoroughly to ensure qualification match, cultural fit, and compatibility with client.
Consulted, guided, and facilitated the interview and negotiation process through to its completion
Developed new business relationships and job orders for new searches
Consulted and defined role criteria, position description, and hiring needs with clients
Boys and Girls Club • Garden Grove, CA Oct. 2018 – June 2019 Youth Development Professional
Coordinated a variety of programs and activities for students to participate in
Counseled and provided advice and guidance to students in regard to problems
Created and implemented a range of new programs that were fun, instructional, and that incorporate team building skills
Supervised students in program area while promoting positive values, ethical behaviors, and while insuring the health and safety of students Sweetwaters Coffee and Tea • Walnut Creek, CA July 2018 – Jan. 2019 Barista
Setup Flagship store/franchise, first of its kind on the West Coast
Merchandised and marketed for the brand and store
Provided quality customer service and created customer connections
Served and handled food and drinks to customers
Catered and prepared for large-scale events and venues
Maintained store visual presentation
March of Dimes • Irvine, CA Oct. 2017 – Dec. 2018
Special Events Intern
Assisted managers in pre-event preparation and event operations
Volunteered at community events
Fundraised-related special projects and events
Prospected research and called and sent mailings and invitations
Performed administrative duties as needed and received office incoming calls
Communicated with the donor database and clients
Created and illustrated marketing materials for events with Publisher
Coordinated fundraising team and fundraising events G by Guess • Concord, CA March 2016 – Dec. 2016
Sales Associate
Achieved high sales of fashion merchandise
Consulted customers in fashion recommendations
Created sales displays and strategically placed products to maximize sales
Performed quality customer service and maintained store visual presentation PROFESSIONAL DEVELOPMENT ACTIVITIES
Phi Beta Lambda 2014 - 2015
Member
Participated in business related workshops, conferences, and found solutions for business case studies.
Alpha Gamma Sigma 2014 - 2015
Member
Volunteered and worked various community service events. COMMUNITY SERVICE
South County Outreach Feb. 2017 – May 2017
Marketing Volunteer
Communicated with sponsors and donors for events
Created and developed graphics for events
Organized and gave food from the food pantry to clients
Assisted in organizational and administrative duties The Little Red Dog, Inc. Feb. 2017 – March 2017
Volunteer
Assisted in caring for foster dogs at adoption events
Persuaded customers to adopt foster dogs at adoption events AWARDS & HONORS
Dean’s Honor List, University of California, Irvine: 4 quarters
Academic Honors, Diablo Valley College: 3 Semesters SKILLS
Computer Proficiency: Microsoft Office Suite, SPSS, MATLAB, Adobe Photoshop Certificates: CPR/ First Aid, ServSafe Food Handler
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