Store Manager

RESUME

Rahul Sharma

Address: House no. * Airport chowk Raipur khurd Chandigarh,

Phone: +91-991*******

E-mail: *****.*******.********@*****.***

Objective: A challenging retail management position in a fast paced environment that will allow for growth and carrier advancement.

Summary:

Almost 9 Years of broad experience in Retail Operations & Customer Service

Versed with excellent sales &Team Management skills.

Gathered experience in handling sales as per the quality standards.

Excellent communication and relationship management skills with the ability to relate to people at all levels.

Company - Chaayos Cafe

Duration - March 2019 Till Now

Designation - Senior Assistant MANAGER

Company - Domino’s Pizza

Duration - June. 2012 to 2019

Designation – Senior Asst. Manager

Responsibilities:

Being a profit center head prime responsibility is profitability of store

Executing marketing activity i.e. Below the Lines activities

Store Adherence on SOP

Managing Store inventory and assets and executing activities on controlling shrinkage

Responsible or all reports and MIS between HO and store.

Handling Facility management of the store

Providing Delightful shopping experiences for the customer

Driving loyalty Programmed of the company and creating customer data base for the

Store

Leading, motivating, monitoring, reviewing and appraising the store team.

Developing Internal efficiencies of the store Through providing regular training to the

Store team

Precisely implementation of Visual merchandising of Every Promotion and seasons

By coordinating with Head office and Artwork vendors as well as merchandise presentation

Of store

Managing office funds of the store and insuring correct utilization of the same

Previously working with:-

Company - Kapson

Duration - Jan 10 to may 12

Designation – Team Leader

Responsibilities:

Responsible for the Top line sales of Non Apps category ( 8 Sections of luxury and High-End Brands)

1) Perfumes

2) Footwear

3) Sunglasses

4) Undergarments

Managing and Developing team of 25 Team Members

Leading, motivating, monitoring, reviewing and appraising team.

Coordination with Buyers & Merchandiser.

Principal stake holder for logistics (to store) and inventory control (in store)

Responsible or all reports and MIS between HO and store.

Nominated SPOC (Single point of contact) for generating customer inclination and data collation.

Played a significant role in Visual merchandising to educate the customer for upcoming Style & Trends.

Product promotion and customer feedback.

Company:Westside

Duration:April 2009– Dec. 10

Designation: Team Member

Achievements:

elected for New store opening Team

Selected as Trainer for providing Product Knowledge to the Store staff

Selected as Mentor of the store for guiding Store staff on SOP

Won Best employee for driving Loyalty program of the company

Selected as Head of Loss prevention and disaster management team

Head of Fun Team, was responsible to do knowledge base activity on weekly basis for the entire store staff

IT Exposure

Majorly work on SAP and REM for Inventory Management and Preparing-Analyzing of Reports

Educational Qualification

B.com Graduate

Hobbies

Cooking

Personal profile

Date of Birth : 30/06/1988

LanguagesKnown: English, Hindi and Punjabi

Declaration:

Ihereby declare that the above information is true to the best of my knowledge.

Date:

Place:

Rahul Sharma

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