Human Resources Coordinator
Resume:
Marshniel Chandra
Hayward, CA
************@*******.***
SUMMARY
Personable Human Resources Coordinator and MSHRM graduate who values high performance and professionalism. Motivated to learn and grow in the Human Resources field. EDUCATION
04/2017 Master’s Degree in Human Resources Management Golden Gate University, San Francisco, CA
03/2010 Bachelor’s Degree in Business Administration Cal State East Bay University, Hayward, CA
EXPERIENCE
02/2019 to Present PetersenDean - Fremont, CA
HR Coordinator
● First point of contact for any HR related questions or issues from employees and managers
● Workers Compensation: Processing and submitting claims and being the liaison between managers and claim adjusters.
● Processing admin and field new hires. Reviewing new hire packets for accuracy and completeness.
● Setting up background and drug screens
● Onboarding: Welcoming new hires at the corporate office and reviewing new hire packets.
● Processing employee changes in HRIS
● Terminations: Issuing final checks and ensuring termination paperwork is delivered to division offices on time.
● Benefits: Assisting with Open Enrollment
● Conducting audits: I-9 and employee files
● Working on projects as needed by the HR Manager
12/2017 to 01/2019 Cogswell College – San Jose, CA HR Generalist
● First point of contact for any HR related questions or issues from employees and managers
● Benefits Administration: Open Enrollment, Health Fair, setting up benefit meetings for eligible employees.
● Recruiting: Job descriptions, job postings, reviewing resumes, setting up interviews.
● Onboarding: Welcoming new hires. Ensuring new hire packets are completed.
● Interact with all levels of management to ensure employee satisfaction
● Creating faculty agreements utilizing CAMS every quarter
● Updating the Benefits SOP manual
● Assisted with the implementation of new HRIS
● Generating head counts and reports through Paycom (HRIS)
● Conducting Audits: I-9 and employee files
● Responsible for the Federal Work Study program
● Work with HR Director on other projects as needed 08/2016 to 11/2017 Life Chiropractic College West – Hayward, CA HR Coordinator
● First point of contact for any HR related questions or issue
● Generating head counts and reports through TriNet Responsible for the onboarding and termination processes
● Interact with all levels of management to ensure employee satisfaction
● As head of the Social Committee brought back monthly activities for faculty and staff
● As part of the Safety Committee take minutes and sends meeting recaps
● Keeps employee handbook and emergency plans updated
● Generating faculty teaching contracts every quarter
● Assist with organization of new hire orientations
● Responsible for updating org chart
● Assist with updating organization policies and procedures as necessary
● Creates POs and bank reconciliations
● Process worker’s compensation and leaves
● Assist with the change of culture to fit the college's mission and vision
● Work with Union members to ensure faculty information is updated for Peer Review
● Work closely with Payroll
● Work with HR Director on special projects
05/2008 – 07/2016 SwimOutlet.com – Campbell, CA
Customer Service Supervisor
● Analyzing reports to ensure department goals are met daily
● Scheduling to ensure there is enough coverage on phones and Live Chat
● Conducting interviews and assessment in person and via web chat
● Processing reviews of representatives in ADP
● Terminations
● Responsible for creation of monthly quizzes
● Bi-Weekly meetings with representatives for performance evaluations
● Responsible for the creation and updates of training material
● Onboarding and training new employees
● Transitioning in-house employees into a remote workforce
● Problem solving escalated customer issues via email, chat, or phone. SKILLS
Microsoft Office (Word, Excel, PowerPoint, Outlook) Customer Service Skills
Organizational Skills
Mediation Skills
Leadership
Team building
Project Management
Event Management
Training
Adaptability
EXTRA-CURRICULAR ACTIVITIES
Vice-President of Chapter Operations, Delta Sigma Pi Cal State East Bay University, Hayward, CA
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