Engineer Manager

SKILLS

• Agile Project Management, Agile Software Development, Scrum, Kanban, Sprint planning, CI/CD, Risk Management, Quality Manager.

• C#, C++, JAVA, Selenium, WebDriver, JenkinsCI, Jira, Confluence, Sonar, Pivotal Tracker, Github, Salesforce, Splunk, NCover, Cucumber. EXPERIENCE

IBM – Cloud Object Storage, Chicago, IL 09/2014-Present Senior Staff Software Quality Manager (IBM-Band 8), 2018-Present

• Experienced Quality Manager specializing in Agile Software Development, Planning, Design and Test Automation.

• Created and maintained fully automated CI/CD pipelines for code deployment to speed up production processes.

• Accomplished Coach for training over 80 feature leads and 20 feature coaches contributing to efficient Agile releases.

• Automated deployments for 200+ VMs; positive business value by expanding capacity and reducing time from 5 days to less than 2 hours.

• Product owner in Agile/Scrum environment. Managed development teams; delivered releases on time and within budget.

• “Customer Appreciation Award”; generated 25% more revenue; reduced 5% defects; requisite monitoring and feature-enhancements.

• Pioneered skills-transfer initiatives to mentor over 90 individuals and institutionalizing culture changes.

• Architected company-wide initiatives to articulate RCAs resulting in more than 50% reduction in critical customer impacting defects.

• Subject matter expert for aligning technology with customer-focused process improvement solutions.

• Reviewed and updated internal risk management policies to accommodate new business processes.

• Devised Jira metrics and filters to predict and track project quality and guided release decisions for the Cloud-object storage products. Staff Software Engineer Lead (Sr. Technical Lead (IBM-Band 7), 2016-2018

• Quality Manager for Cloud-Object Storage responsible for delivering storage solutions to customers globally with highest quality.

• Automated build and deployment process with Jenkins, eliminating 60% of manual work.

• Point person for evaluating software quality risks by creating test frameworks, injecting failures and architecting thorough impact analysis.

• Successfully introduced Jira, Confluence, Sonar to the Cloud-Object Storage business for optimizing software development processes.

• Conducted analysis of business documentation to identify areas of risk and to enhance workflow processes. Lead QA Engineer, 2014-2016

• Quality lead for proactively identifying, analyzing and improving processes across organization to meet highest quality standards.

• Certified trainer for team leaders and coaches on agile process to align R&D design to software quality processes.

• Successfully architected automated memory leak detection during nightly regression runs. Lead QA Engineer, 2011-2014

• Successfully led a 17-member team of Quality Assurance engineers in test cycles, which saved the company over 10 million dollars.

• Quality lead for Salesforce, institutionalized automated testing for all related platforms.

• Managed program cost, schedule, quality, performance, processes and subcontract activities.

• Quality lead for a multi-million dollar project that led to 5 million dollars revenue resulting in 1 million new customers for Groupon.

• Directed, monitored staffing, hired over 50 engineers; career development, performance assessment, workload planning and salary actions.

• Successfully managed over 30 feature teams and engineered deployment schedules.

• Led lean operations process improvement that resulted in saving the company 10,000 man-hours.

• Pioneered test strategies for 15 feature teams simultaneously and developed test plans for resource estimates.

• Speaker at conferences: ‘She’s Geeky’, ‘Scout Out Engineering’. Started ‘Groupon Women in Engineering’. Siemens Medical Solutions, Hoffman Estates, IL 02/2006-12/2011 Software Engineer, 2006-2011

• Led software process improvement techniques to achieve CMMI level 4.0 rating for the organization.

• Awarded “#1 team member award” for lowest defect turnaround time and highest number of defect fixes.

• Received $1000 Cash award for architecting an idea to reduce usage of virtual machines and providing a design to cost solution.

• Architected and developed image post-processing features for Angiography and X-ray healthcare systems. CERTIFICATIONS

• Scrum Certification.

• Transitioning from Manager to Leader.

• Salesforce Commerce Cloud.

Microsoft India Services, India, Software Engineer 05/2004-07/2004 HCL, India, Software Engineer 05/2003-06/2003

ACADEMIC QUALIFICATIONS

Illinois Institute of Technology, Chicago (IIT), Master of Science in Computer Science 08/2004-12/2006 University of Westminster (UOW), Bachelor of Science in Computer Science 08/2000-05/2004 PRERNA KAK

312-***-**** *********@*****.*** Chicago, IL Groupon Inc., Chicago, IL 12/2011-09/2014

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