Software Engineering
Resume:
Tyler Hunt
IT Professional Full Stack Dev System/Software Engineering Solutions & Implementations 720-***-**** linkedin.com/in/tylerhunt ********@*****.*** PROFESSIONAL SKILL SET
EDUCATION
Master’s in Computer Software Engineering Regis University (In Progress; Grad Date 2022) Bachelor’s Degree in Biology Grand Canyon University (2014) Specialized Training
Full Stack Development Engineering Boot Camp Certificate – Flatiron School Udemy.com – Continued Learning IT Completed Projects
Arcade Central Application – Ensured database uniformity, implemented alt GitHub login, deployed Active Record Query, and added Async JavaScript for adaptive viewing
Summer Intent Social Site – Website Dev utilizing Ruby MVC framework and Active Record Associations; developed security controllers to prevent unauthorized CRUD processes DnD Digital – React App: Created Ruby on Rails API; created overall UI w/ responsive viewing & dynamic interactions PROFESSIONAL EXPERIENCE
Member Relationship Officer Security Service Credit Union – Broomfield, CO 2019 – Present
• Responsible for developing relationships with new and existing clients, providing unparalleled service to retain customers and achieve business goals; de-escalates complaints/issues with customers and branch members
• Relied upon to open new member accounts, serving as teller, and member concierge, delivering product information while uncovering sales opportunities
• Recognized as the “Top Regional Hero” after being rated as best in customer service experience and selected by executives to create incentives to drive business/accountability in sales Mobile Expert T-Mobile – Superior, CO 2018 – 2019
• Partnered with business stakeholders to implement initiatives that increased productivity and accountability
• Provided elite-level service to all customers, analyzing needs to recommend appropriate technology/products
• Acted as SME for all T-Mobile technology, educating clients and staff on features, upgrades, and performance
• Ranked amongst the top 10 agents in sales for the Colorado North District in December 2018; earned promotion to Vault Key Holder and tasked with controlling all inventory-related matters during assigned shifts Police Officer Arvada Police Department – Avada, CO 2017 – 2018
• Offered public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relation
• Monitored and investigated suspicious persons/situations, safety hazards, and unusual/illegal activity in patrol area Relationship Service Manager US Trust– Avada, CO 2016 – 2017
• Developed solid business/banking relationships, managing ultra-high wealth clients and ensuring all transactions are executed with accuracy and in compliance with service standards o Ensured service levels, handle time, and productivity metrics were at or above business benchmarks
• Liaised with other leaders from multiple departments including Premier and Private Client Segment Relationship Managers to establish continuous communication and increase efficiency
• Worked as product expert, analyzing customer profiles to determine possible business opportunities o Collaborated with stakeholders to add Credit Cards as a product and assisted during implementation/audits
Full Stack Dev. Database Mgmt.
Requirements Gathering
System/Software Engineering
Java JavaScript Ruby on Rails
HTML CSS Ruby SQL Git/GitHub
Redux Angular jQuery React
Account Management
Customer Experience
Influential Communication
Contact this candidate