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Tyler Hunt

IT Professional Full Stack Dev System/Software Engineering Solutions & Implementations 720-***-**** linkedin.com/in/tylerhunt adep2i@r.postjobfree.com PROFESSIONAL SKILL SET

EDUCATION

Master’s in Computer Software Engineering Regis University (In Progress; Grad Date 2022) Bachelor’s Degree in Biology Grand Canyon University (2014) Specialized Training

Full Stack Development Engineering Boot Camp Certificate – Flatiron School Udemy.com – Continued Learning IT Completed Projects

Arcade Central Application – Ensured database uniformity, implemented alt GitHub login, deployed Active Record Query, and added Async JavaScript for adaptive viewing

Summer Intent Social Site – Website Dev utilizing Ruby MVC framework and Active Record Associations; developed security controllers to prevent unauthorized CRUD processes DnD Digital – React App: Created Ruby on Rails API; created overall UI w/ responsive viewing & dynamic interactions PROFESSIONAL EXPERIENCE

Member Relationship Officer Security Service Credit Union – Broomfield, CO 2019 – Present

• Responsible for developing relationships with new and existing clients, providing unparalleled service to retain customers and achieve business goals; de-escalates complaints/issues with customers and branch members

• Relied upon to open new member accounts, serving as teller, and member concierge, delivering product information while uncovering sales opportunities

• Recognized as the “Top Regional Hero” after being rated as best in customer service experience and selected by executives to create incentives to drive business/accountability in sales Mobile Expert T-Mobile – Superior, CO 2018 – 2019

• Partnered with business stakeholders to implement initiatives that increased productivity and accountability

• Provided elite-level service to all customers, analyzing needs to recommend appropriate technology/products

• Acted as SME for all T-Mobile technology, educating clients and staff on features, upgrades, and performance

• Ranked amongst the top 10 agents in sales for the Colorado North District in December 2018; earned promotion to Vault Key Holder and tasked with controlling all inventory-related matters during assigned shifts Police Officer Arvada Police Department – Avada, CO 2017 – 2018

• Offered public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relation

• Monitored and investigated suspicious persons/situations, safety hazards, and unusual/illegal activity in patrol area Relationship Service Manager US Trust– Avada, CO 2016 – 2017

• Developed solid business/banking relationships, managing ultra-high wealth clients and ensuring all transactions are executed with accuracy and in compliance with service standards o Ensured service levels, handle time, and productivity metrics were at or above business benchmarks

• Liaised with other leaders from multiple departments including Premier and Private Client Segment Relationship Managers to establish continuous communication and increase efficiency

• Worked as product expert, analyzing customer profiles to determine possible business opportunities o Collaborated with stakeholders to add Credit Cards as a product and assisted during implementation/audits

Full Stack Dev. Database Mgmt.

Requirements Gathering

System/Software Engineering

Java JavaScript Ruby on Rails

HTML CSS Ruby SQL Git/GitHub

Redux Angular jQuery React

Account Management

Customer Experience

Influential Communication

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