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Customer Service Office

Location:
Najma, Qatar
Posted:
July 19, 2020

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Resume:

Richard Michael T. Jones

+974-********

+974-********

Personal Details

Nationality: British

Filipino

Status: Single

E-mail: **************@*****.***

Language: English, Filipino and basic French

Driver’s License – Validity : 08/05/2023

Personal statement

A well-presented, articulate, and confident individual with a proven ability to provide exceptional customer service and ensure that customer leave with a lasting, positive impression. I have developed an outgoing personality, good interpersonal skills and the ability to work in a multi-cultural environment with confidence, minimal supervision, and patience. Comfortable working in a fast-paced environment and able to build and maintain relationships with work colleagues and customers through a genuine desire to understand their needs and support them.

I am currently looking for a position with a company that offers variety and the opportunity to develop both personally and professionally. My objective in joining this company is to be a part of its continuing success by regularly contributing amazing customer related services that will make the company recognized as one of the best at its field.

Key Skills and Competencies

• Dependable, patient and responsible contributor committed to excellence and success

• Energetic personality consistently praised for my passion for work and upbeat, positive attitude

• Personable individual whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in a multicultural environment

• Proven relationship-builder with excellent interpersonal skills

• Highly adaptable, positive, resilient, open to new ideas

• Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint

• Proficiency in customer service

• Owns a valid and up-to-date driving license

Work Experience

Cabin Crew

Qatar Airways

(June 2019– July 2020)

Steward/Waiter

Sparkling Clean Hospitality

(August 2018 – December 2018)

Supervisor

The Talent Factory w/ QSports

(July 2017 – September 2017)

Commis Chef

Movenpick Hotel and Resorts West Bay

(July 2016 – August 2016)

(August 2015 – September 2015) – Butchery Department

(December 2015 – January 2016) – Arabic Department Stewarding

Movenpick Hotel and Resorts West Bay

(July 2015 – August 2015)

Academic Qualifications

College of the North Atlantic

(September 2013 – Ongoing)

College – Information Technology Software

Philippine School of Bahrain

(September 2010 –June 2012)

High School

AMA International School of Bahrain

(September 2007 –June 2010)

High School

British School of Bahrain

(September 2004 –June 2007)

Elementary

Hobbies & Interests

I am interested in sports where I joined the Rugby Varsity team in college. I started being interested in robotics lately where I went to a few classes and work on other skills such as communication and teamwork in the process. I also like video editing, where I edit videos and add effects and music to create a nice video which other people might enjoy watching. References

References are available upon request.



Contact this candidate