Phone: +974-********
Address: Al Sadd Doha, Qatar
Email: ***********@*****.***
Visa Status:
Working Visa - Transferable
Personal Data:
Gender: Female
Civil Status: Married
Citizenship: Filipino
Religion: Roman Catholic
Language: Tagalog, English
and Basic Arabic
Birthdate: December 22, 1984
General Qualification:
Good communication
skills
Efficient in Customer
Service
Knowledge in
computer skills
Optimistic
Willing to learn new
skills
Able to work under
pressure with less
supervision
Accountable and
motivated
Self - Starter
Willing to do shift and
overtime work
Able to maintain
effective and courteous
working relation with
colleagues
Team Player
DOROTHY JOY L. DIMAYA
OBJECTIVE:
To obtain a position where I can maximize my potentials and further enhance my knowledge and skills, and eventually be of great help in attaining the company’s goals and objectives.
CAREER PROFILE AND EXPERIENCE:
SALES AND ADMIN ASSISTANT
March 15, 2016 - April 22, 2020
ARTFIX GALLERY LLC
Duties and Responsibilities:
Greeting customers, responding to inquiries, improving engagement with merchandise and providing outstanding customer service.
Describes the product by its composition and features, explain the services provided through proposals and presentation via phone and email inquiries.
Cross-selling products to increase purchased amount.
Introducing promotions and opportunities to customers.
Advises customers on product ranges best suited to their needs. Answer customers queries to help them make decision on the the purchased.
Merchandised product replacement and arrangement.
Receives and answer phone and email inquiry.
Contacting prospect companies with project requiring art supplies and services.
Prepares quotation and visual presentation as per project specification
Open and close cash registers, performing tasks such as counting money, separating charge slips, vouchers, balancing cash drawers and making deposits.
Completes daily sales report and organized bills and pending payments.
Update and follow up admin and PRO’s for pendings and near to expire documents.
EXTERNAL PROMOTER ( Part time)
December 2015 - February 2016
Qatar Duty Free - Hamad International Airport
Duties and Responsibilities:
Greet and assist every customer/passengers entering the shops floor and provide information on product and brand promotions.
Offering product samples and stand-in assigned brand post to assure and attend customer/passengers.
Appointed as reliever or representative to cover staff on leave or absent.
Replace and merchandised assigned brand/products to maintain availability and visually appealing
Assist customer to cash register and provide efficient customer service CHARACTER REFERENCES:
MARTHA BLANCO
Artfix Gallery LLC
General Manager
Phone: +974-********
Email:
******.***@*****.***
******@*************.***
AYNA THOMPSON
Manager/Handler
Phone: +974-****-****
MICHELLA MAROUNI
M Collection
Owner
Phone: +974-****-****
(Whatsapp)
Email:
****@***************.***
www.michellajewelry.com
STORE IN-CHARGE / SALES ASSOCIATE
June 2010 - December 2015
M Collection - Modern Collection Fashion and Design Duties and Responsibilities:
Greet customers and ascertain what each customer wants or needs.
Manage day-to-day operation of the store to ensure store operation objectives are achieved.
Managed to do daily sales report and identify the best seller and slow movers to highlight in the team and management.
Conducts daily briefing/huddle to the team to have a good motivation per day.
Resolves customer complains and responds to comments in a timely and professional manner.
Ensure all products ar price tagged before display.
Ensure stock replenishment to the store and assure continuous stock availability, ongoing recovery and maintenance in the store.
Creates design of jewelry and accessories base on client and customer requirements.
Coordinates with other staff members for cash sales collection and supplies delivery.
Maintain detailed report on product inventories, stock taking for advance order to suppliers.
EDUCATIONAL BACKGROUND:
College: Bachelor of Science in Nursing
University of Pangasinan - PHINMA
Arellano St., Dagupan City, Philippines
Graduate ( 2002-2006)
Secondary: Manaoag National High School
Manaoag Pangasinan, Philippines
1998 - 2002
I hereby certify that the above statements are true and correct upon the best of my knowledge and belief.
DOROTHY JOY L. DIMAYA
APPLICANT