Phone: +974-********

Address: Al Sadd Doha, Qatar

Email: adeohw@r.postjobfree.com

Visa Status:

Working Visa - Transferable

Personal Data:

Gender: Female

Civil Status: Married

Citizenship: Filipino

Religion: Roman Catholic

Language: Tagalog, English

and Basic Arabic

Birthdate: December 22, 1984

General Qualification:

Good communication

skills

Efficient in Customer

Service

Knowledge in

computer skills

Optimistic

Willing to learn new

skills

Able to work under

pressure with less

supervision

Accountable and

motivated

Self - Starter

Willing to do shift and

overtime work

Able to maintain

effective and courteous

working relation with

colleagues

Team Player

DOROTHY JOY L. DIMAYA

OBJECTIVE:

To obtain a position where I can maximize my potentials and further enhance my knowledge and skills, and eventually be of great help in attaining the company’s goals and objectives.

CAREER PROFILE AND EXPERIENCE:

SALES AND ADMIN ASSISTANT

March 15, 2016 - April 22, 2020

ARTFIX GALLERY LLC

Duties and Responsibilities:

Greeting customers, responding to inquiries, improving engagement with merchandise and providing outstanding customer service.

Describes the product by its composition and features, explain the services provided through proposals and presentation via phone and email inquiries.

Cross-selling products to increase purchased amount.

Introducing promotions and opportunities to customers.

Advises customers on product ranges best suited to their needs. Answer customers queries to help them make decision on the the purchased.

Merchandised product replacement and arrangement.

Receives and answer phone and email inquiry.

Contacting prospect companies with project requiring art supplies and services.

Prepares quotation and visual presentation as per project specification

Open and close cash registers, performing tasks such as counting money, separating charge slips, vouchers, balancing cash drawers and making deposits.

Completes daily sales report and organized bills and pending payments.

Update and follow up admin and PRO’s for pendings and near to expire documents.

EXTERNAL PROMOTER ( Part time)

December 2015 - February 2016

Qatar Duty Free - Hamad International Airport

Duties and Responsibilities:

Greet and assist every customer/passengers entering the shops floor and provide information on product and brand promotions.

Offering product samples and stand-in assigned brand post to assure and attend customer/passengers.

Appointed as reliever or representative to cover staff on leave or absent.

Replace and merchandised assigned brand/products to maintain availability and visually appealing

Assist customer to cash register and provide efficient customer service CHARACTER REFERENCES:

MARTHA BLANCO

Artfix Gallery LLC

General Manager

Phone: +974-********

Email:

adeohw@r.postjobfree.com

adeohw@r.postjobfree.com

AYNA THOMPSON

Manager/Handler

Phone: +974-****-****

MICHELLA MAROUNI

M Collection

Owner

Phone: +974-****-****

(Whatsapp)

Email:

adeohw@r.postjobfree.com

www.michellajewelry.com

STORE IN-CHARGE / SALES ASSOCIATE

June 2010 - December 2015

M Collection - Modern Collection Fashion and Design Duties and Responsibilities:

Greet customers and ascertain what each customer wants or needs.

Manage day-to-day operation of the store to ensure store operation objectives are achieved.

Managed to do daily sales report and identify the best seller and slow movers to highlight in the team and management.

Conducts daily briefing/huddle to the team to have a good motivation per day.

Resolves customer complains and responds to comments in a timely and professional manner.

Ensure all products ar price tagged before display.

Ensure stock replenishment to the store and assure continuous stock availability, ongoing recovery and maintenance in the store.

Creates design of jewelry and accessories base on client and customer requirements.

Coordinates with other staff members for cash sales collection and supplies delivery.

Maintain detailed report on product inventories, stock taking for advance order to suppliers.

EDUCATIONAL BACKGROUND:

College: Bachelor of Science in Nursing

University of Pangasinan - PHINMA

Arellano St., Dagupan City, Philippines

Graduate ( 2002-2006)

Secondary: Manaoag National High School

Manaoag Pangasinan, Philippines

1998 - 2002

I hereby certify that the above statements are true and correct upon the best of my knowledge and belief.

DOROTHY JOY L. DIMAYA

APPLICANT

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