Pharmacy Technician Customer Service

Rajani K. Patel

***** *********** ***; EULESS TX 76040

972-***-**** ***********@*******.***

PROFESSIONAL PHARMACY TECHNICIAN

Results-Oriented-Priority-Driven-Inspirational Team Leader-Innovative Problem Solver

Highly qualified motivated professional offers strong experience in pharmacy, with excellent customer service and management skills. Extremely focused to achieve in a competitive; fast-paced working environment. Fluent in Gujarati as it is mother tongue now retired

AREAS OF EXPERTISE

Operations Management

Workflow Optimization

Client Service

Team Building / Leadership

Process Improvement

Accurate Documentation

PROFESSIONAL PROFILE

PROVEN METHODOLOGY:

Certified Pharmacy Technician in United States; Diploma in Pharmacy in India

Bachelor of Science Gujarat University, Ahmedabad India

Trained in dispensing pharmacy, forensic pharmacy, pharmaceutical chemistry, physiology and hygiene

Articulately convey intricate information in an understandable manner to the customer

Filled high volume of prescriptions accurately; regularly explained medications to patients

Ensure customer service and satisfaction is afforded highest attention and priority

Successfully build and maintain key professional relationships

Data Entry accurately Dealt Insurance claims; prior authorization; Doctor Call

DEMONSTRATED RESULTS:

Successfully trained, supervised, and instructed assigned personnel on regulations, policies, and procedures; provided inspirational team leadership and counseling to subordinates that increase morale and raised performance and productivity levels

Dynamically and successfully interacted with customers at 24-hour pharmacy handing up to 300 prescriptions daily. Read physicians' prescriptions; enter data into computer, and pull drugs, count and label. Call physician's office for refill approval, and maintain automated prescription counter.

Trusted by Homeland Security at Dallas-Ft. Worth Airport to scan passenger passports and fingerprint for compliance with exit procedures.

Served as a Pharmacy Technical for leading mail order pharmacy processing 3,000 prescriptions daily. Met speed and accuracy goals. Filled up to 60 prescriptions per hour on Baker Cells. Filled drugs in Hopper cells of Baker units, labeled vials.

Licensed Pharmacist in India working for two hospitals and one of the leading retail/wholesale stores. Interacted with patients, explained medications, and assisted nursing staff with first aid during emergencies

Buyer : Work as Sr. Buyer responsible for Issuing Purpose for Requirements as per approved list of Vendors, Receive & Evaluate the Offers as per Terms & Conditions of the Offer & that of Company established Terms & Conditions, recommend the lowest bid received and place Order as approved of the Competent Authority.

EDUCATION

DIPLOMA IN PHARMACY

Gujarat University - Ahmedabad, India

Bachelor of Science - Science Graduate - Chemistry Major

Gujarat University - Ahmedabad, India

PASSED BOARD EXAMP - Pharmacy Technician Certificate

Pharmacy Technician Certificate Board - Professional Examination Services, NJ

CAREER PATH

PHARMACY TECHNICIAN Prime Therapeutics; 2008 – March 2018

PHARMACY TECHNICIAN CVS Pharmacy #6803/Eckerd Drugs #835-****-****

WORK STATION ATTENDANT International Ram Associates DFW Airport 2005-2006

PHARMACY TECHNICIAN Rx America 2000-2000

PHARMACY TECHNICIAN Merck Medco Rx Services of Texas LLC 1998-1999

BUYER / PHARMACIST Indian Farmers Fertilizer Coop Ltd. India 1982-1998

PHARMACIST Dept. of Health, Gujarat, Ahmedabad, India 1978-1982

PHARMACIST P. Chhotalal Shah & Co Chemist & Druggist 1976-1978

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