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Civil Engineer Customer Service

Location:
Riyadh, Saudi Arabia
Posted:
July 19, 2020

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Resume:

Profile

Date of Birth

**/**/****

Nationality

Portuguese

Iqama

245*******

ID

13600881

Member of the OE

10287

Contacts

https://www.linkedin.

com/in/mafalda-lino-

a9606ab6/

055*******

mafalda.andrade.lino

@gmail.com

Lapalma Compound,

Al Aarid, Olaya

Street - North

Riyadh Saudi Arabia

Mafalda Lino

Civil Engineer

Experience

2018-present Saudi Arabian Airlines – Flight Attendant Main Tasks Key Skills

Good communications

skills

Be able to deal with guests in

a friendly and helpful manner

Good customer service

Strong leadership

Able to work under

pressure

Team Work

Capable for problem solving

Be able to work quickly and

efficiently

Good analytical skills

2016-2018 Construções Silvano Santos – Junior Civil Engineer Main Tasks

Project budget

Client Management

Customer service

Conduct inspection on the construction site

Conduct drawings on AutoCad

Key Skills

Be able to work under pressure, quickly and efficiently

Team work

Good communications skills

2016-2017 Rural Tourism at Família Ferreira

Main Tasks

Help the clients with the check-in, check-out

Customer service

Tourist guide

2015-2017 Superior Technician of Safety in the Work Place, Alamedas Office – Internship at GAir (L3 aviation school), Ponte de Sor

Learning the main safety regulations of safety and security in a work place

Performing check lists regarding the current legislation and applying them to specific environments

Visit the work places and check if they comply with the current legislation

2015-2016 Event Hostess

Main Tasks Key Skills

Helping the guests

with the Check-in

Be able to deal with guests in a

friendly and helpful manner

Customer Service Team Work

Support in the

rooms of the events

Be able to work quickly and

efficiently

Be calm under pressure

Education

2007-2015 University of Beira Interior, Covilhã, Portugal Master Degree in Civil Engineer – Structures and construction Masters dissertation: The benefits of the Greenhealth: Ponte de Sor, Stockholm and Gliwice as exemples

2015 Curricular Internship - Erasmus + Program - Literature Review of Fly ash properties - Technical University of Silesian, Gliwice, Civil Department - bibliographic collection of physical, chemical and mechanical characteristics of fly ash - great experience and opportunity to start developing a professional career

2015 Erasmus

Technical University of Silesia, Department of Civil, Gliwice, Poland 2013 Language Course – English Level C1

Technical Skills

Software AutoCad TM

Software Microsoft Project TM

Software Excel TM

Software Microsoft Office – Word TM

Software Power Point TM

Languages

Portuguese English Spanish French

C2 C1 A2 A1

Levels: A1/2: Basic User – B1/2: Independent user – C1/2: Proficient user Common European Framework of Reference for Languages



Contact this candidate