SUMMARY
SKILLS
EXPERIENCE
JOSE GUTIERREZR
Plainfield, IL 60586 C: 224-***-**** *******************@*****.*** Inspiring manager with extensive experience in OSHA regulations & fire extinguishers product industries and [25] years of experience in leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures. Materials movement
Warehouse best practices
OSHA training
Business operations
Inventory management
Team management
Project management
Key accounts and territory
management
Team building
Cost Control
Critical Thinking
project management
time management
Communication Skills
Staging and sorting
Certified forklift operator
MS Office
Customer service
Project organization
Issue and conflict resolution
Staff development
Problem resolution
hazardous waste management
customer service
Presentation Skills
Environmental Compliance
development skills
Troubleshooting
01/2018 to 04/2020 Fire and Safety Manager
Cintas Fire and safety manager Lombard, IL
Increased employee productivity by establishing and monitoring customer care performance indicators, service level metrics and goal achievement. Cross-trained staff members, resulting in [100]% increase in customer satisfaction ratings.
Spearheaded safety meetings with key members of the organization to ascertain methods to improve overall safety for all employees. Created corporate processes that once applied in the workplace reduced accidents by [100]% within [9] months.
Conducted trainings for all company employees on safety initiatives to ensure overall compliance with federal regulations. Minimized injuries and hazards in regards to all personnel with creation of robust safety programs, policies and procedures.
07/2010 to 04/2020 Forklift Driver
Moran Transportation Corp. & Distribution Centers Inc. Elk Grove Village, IL Evaluated items against documentation for accuracy. Transported, loaded, unloaded and stacked materials. Secured loads to prevent shifting or damage to items. Documented movements using computer tracking systems. EDUCATION AND TRAINING
01/1995 to 01/2018 Manager
Illinois Fire & Safety Company Addison, IL
Assigned tasks to associates to fit skill levels and maximize team performance.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives. Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.. High School Diploma
Roberto Clemente Chicago, IL