Front Office Operator
Resume:
Yin Myo Thu
Experience
November **** – March 2019
Online Education Operator • FACEDU Web Education
# To find customers who want to learn English and Korean online.
# To remind customer whose learning packages are going to be finished.
# To arrange the video shooting and editing of the respective language teachers.
# To participate actively in promotions and some other advertisements.
# To consider the market research and make some changes to get more customers’ interest.
August 2019 _ Still
Crew Member/Cashier ● Burger King
# to prepare and assemble foods and drinks
# to fulfill the customers’ needs willingly.
# to maintain clean and neat work including taking trash, stocking and cleaning
# to operate the cash register
May 2020_Still
Customer Support Associate ● At Home the Home Décor Superstore
# to handle the POS
# to help finding the customers’ needs
# to put the things back to their departments wherever they are misplaced
# to check, scan and receive stocks
Education
Basic Education High School No 1, North Dagon Township
High School Certificate - Distinction in Biology (June 2013)
Dagon University - Bachelor of Arts in International Relations Passed with Qualified, BA- IR (Q) (Eligible to attend Master Qualifying class) (4th February, 2019)
Strategy First University – Certificate in Essential Skills for Business Careers- Batch 24 (Second Highest Mark Achiever-eligible to attend Business Management and Administration course by full scholar) (February 2018)
Strategy First University - Certificate in Business Management and Administration by ICM,UK (February 2019)
Strategy First University – Single Subject Diploma in Business Management and Administration granted by Institute of Commercial Management, UK Grade-(A) (December 2018)
Pearson LCCI Level 2 Certificate in Bookkeeping and Accounting (Passed with Merit) (August 2018)
Strategy First University – Certificate in Public Relations by
ICM, UK (July 2019)
Associate degree in International Relations ( Evaluation of Josef Silny &
Association Inc. and undergraduate GPA in US term.)
Career Objective
I had worked as an Online Education Operator in FACEDU Web Education for four months before I planned to come here. While working at that position, I started to acknowledge how to control the page, deal with different types of customers and solve the complaints and difficulties of customers. I also had to consider how to attract the customers’ attention and complete with the rivals by the market research. Moreover, I also needed to arrange the appointments and shootings of Language teachers and had to edit when there were any errors. Now, I am looking for the Admin or Front Office Position where I can further increase efficiency in English and Computer skills as well as Management skills. I am now planning to attend Master of Political Science. I am always trying the best version of myself to accomplish the assigned tasks effectively and efficiently with full responsibility and accountability.
Skills and Abilities
Management Skills
Have confidence in dealing with customers and provide their needs
Fast learner and quickly adaptable to new environment
Always desire to learn new and knowledgeable things
Good mindset and able to work with teams
References
Available upon request.
3395, Puxton Drive
Orlando, FL 32824
***.********@*****.***
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