Backoffice Agent / Non Voice Agent / Email Manager

Sarah C. Bagalay

PROFICIENCIES

Email Management

Digital Graphic Design using Canva and

Adobe Photoshop

Social Media Management (schedule of

content posting, increase number of

followers, posting relevant graphics and

texts, answering queries via comments and

messages)

Internet Research

Data Entry

Transcription

Wordpress Management

Blogspot Management

Google Drive

LET'S WORK TOGETHER!

Mobile: 092*-*******

Email: ************@*****.***

Skype: live.sarahbagalay

Address: 227 Acacia St. Comembo, Makati

City

WORK EXPERIENCE

Data Entry & General Admin Tasks

Email management

Social media posting

Helps in account verification of Kraken

users

ANDRE JAY MARCELO-TANNER, 2013-2014

Virtual Assistant

Updates client's personal website

(promo/contest niche)

JEFFREY SIY, 2011-2017

Virtual Assistant/Content Writer

ACADEMIC HISTORY

BACHELOR IN ADVERTISING AND PUBLIC

RELATIONS, GRADUATED IN 2004

Polytechnic University of the Philippines

Submit viral and trending articles

WWW.THEDAILYPEDIA.COM, 2014-2016

Contributor/Content Writer

Teaches basic computer to students, out of

school youths and senior citizens

OFFICE OF THE VICE MAYOR, CITY OF MAKATI,

2007-2010

Computer Instructor

Email management

Answers customer queries via email in a

professional way

Sends follow up correspondence to other

department

Sorts / forwards email to relevant teams

Validates Certifcates of Electrical Safety

Does other backoffice tasks

Coordinates with Circle Leader regarding other

tasks related to the account.

PROBE GROUP PHILIPPINES, INC., DEC. 2019 - JULY 2020

(UNITED ENERGY ACCOUNT)

Customer Experience Executive (BACKOFFICE)

Contact this candidate