R.Virugambakkam,No.SANTOSHKUMAR */*, Abirami Nagar,Chennai-2nd 600092, street,

Mobile: E-Mail: sanrvd1592@+91-720******* gmail.com OBJECTIVE

organizational To be and an effective individual network goals. professional in an esteemed organization to achieve PROFESSIONAL EXPERIENCE

RELIANCE SMSL PVT LTD

SEP2018 To Still Now

Designation: Assistant Manager

Responsibilities:

Planning Management executing of end sales to end and activities service plans in fttx in the sales assigned and service. area.

Planning executing sales and service in the assigned area.

Meeting Monthly Target as per KPI and other softer parameters

Release of Building Permission for CR and NR RFS Buildings

Increasing service area with help of construction team to given service.

Customer Visit with Engineer team within 1 hr. of receiving any escalation and resolving Ensuring Material Availability & Issuance to Engineers Team for D+1 Installation

Managing vendor activities & approve material handling.

Installation Audits : 1% within 8 days for Installation done in previous week

Customer Rating Less than 4 : 100 % Visit & Resolution within 24 Hours

Customer Acquisition 100% done based on the monthly target

Have successfully achieved 99.5% in customer satisfaction after installation.

Weekly and monthly customer conducted from my end, to ensure customer satisfaction and generating new leads through them.

BHARTI AIRTEL LTD [TEAMLEASE SERVICE LTD]

AUG 2016 TO AUG 2018

Designation: Network Engineer [I & FR]

Responsibilities:

Configuring IP Good Check team. Coordinating Upgrade Both addressing on understanding the site or copper installation and and with and Troubleshooting off parameter, subnetting,vendors site OSI of support Model,equipment requesting if Routing any TCP/during Router. faults IP to and to Protocols. installation maintain repair repair switching the the the and cable issue concepts. NOC troubleshooting. faults. with facilities. support with the vendor

Providing Customer visit technical in case solutions of equipment/to the customer. network problems for managed networks. AIRCEL LTD [ADECCO INDIA PVT LTD]

OCT 2015 TO JULY 2016

Designation: Network Engineer

Responsibilities:

MACROWORLD Installation Undertaking Master Monitoring circuits. database LIMITED and and registering troubleshooting troubleshooting creation – Chennai and for monitoring all leased VPN, of LAN,Internet line WIMAX,of improvement customer. Leased LTE,RADWIN,Line[projects ILL]ALWARION. .Internet at Coimbatore. ISDN and Dial up Period: July 2014 – Sep’2015

Designation : Desktop Support Engineer

Responsibility:

EDUCATION System Network Providing assembling Cabling, Technical Crimping, and Solutions troubleshooting I/O to Terminating the Customer. and Installing and Mail Client Operating configuration. System, Drivers and Applications.

B.E [ECE]-Pallavan college of Engg, Kanchipuram [2011-2014] with 59%.

DECE-Cheyyar polytechnic college, kulamanthai [2009-2011] with 94%.

HSC–VRCKS.Govt.Hr.Sec.School,kovilur[2008-2009] with 63%.

SSLC – VRCKS.Govt.Hr.Sec.School, Kovilur [2006-2007] with 59%. TECHNICAL KNOWLEDGE

Routing Switching CISCO CISCO OS-Window Routers Switches Protocol Technologies-2000,- - 1900, 1900, – xp,Static, 7,2900,8,2900, VLAN 10 RIP,2911 2960 EIGRP,series. OSPF,BGP PERSONAL DETAILS

Date Father’s of Birth Name : : 01-S.Ravichandran 05-1992 Gender Marital Status : : Single Male

Languages known : English, Tamil

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