ELROY JOHN DSOUZA
*** ****** ***, *******, ** ***15 716-***-**** *********@*****.*** www.linkedin.com/in/ejhdsouza
EDUCATION
UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK BUFFALO, NEW YORK
Master of Science in Management Information Systems (STEM) GPA: 3.92/4 .0 JUNE 2020
VISVESVARAYA TECHNOLOGICAL UNIVERSITY, CANARA ENGINEERING COLLEGE MANGALORE, INDIA
Bachelor of Engineering in Electronics and Communication JULY 2009
SKILLS and CERTIFICATIONS
Computer Skills MS Office, MS Access, Jira, Kanban, Java, Python, XML, JSON, SQL, HTML5, CSS, GitHub, Oracle DB, MySQL
Certification AWS Certified Solutions Architect – Associate, Certified Information’s System Auditor, Professional Scrum Master
ACADEMIC PROJECTS
Title: Cloud Migration Application AWS RDS
Designed a highly available, multiuser, fault tolerant and resilient business application utilizing AWS with MS Access for front end and Oracle database hosted in AWS RDS
Configured RBAC on Oracle RDS and Identity and Access Management (IAM) by creating users, groups and roles on AWS console
Title: Third Estate Ventures Open Data Buffalo
Designed AWS cloud architecture for deployment of tableau public for data visualization
Managed Project with a team of 5, using agile tools – Scrum, Kanban, delegation of work
Solicited and documented requirements and created user stories, single point of contact for customer
Analyzed unstructured data from multiple data sources by web scrapping to identify properties that violate city ordinances.
EXPERIENCE
KPMG Advisory Private Limited Gurgaon, India
Technical Consultant May 2018 – July 2019
Consulting Directors of Ministry of Electronics and Information Technology on emerging technologies and its inclusion
Research and ideate cloud infrastructure for Open Data portals for government national cloud
Engaged vendors to participate in QR code project increasing revenue by 20% due to repeat participation
Audited vendor application for participation in government approved proposals, enhancing research and prioritization skills
Digitized data and approval management process using cloud services which increased operational efficiency by 80%
MasterCard Technology Private Limited Pune, India
Senior Specialist, Implementation July 2015 – March 2018
Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology
Managed a team of 5 in Customer Configuration for MasterCard global credit/debit card customer implementations
Responsible for providing excellent technical implementation and integration support within a project engagement model
Designed and implement cost free solution to automate manual uploads of reports; reducing TAT by 70% with 95% accuracy
Led cross-functional processing implementation project teams on customer focused implementations
Led trainings for cross border (Americas, Europe, Asia Pacific) project management teams to reduce ambiguity and smooth transition of latest developments in processing systems to avoid errors maintaining success rate of 99.70% YTD
Infosys Limited India, UAE and Uganda
Technology Analyst January 2010 – June 2015
Delivered proof of concept on multiple channels (SMS, USSD, Browser), collaborating with Pre-Sales for business
Customization for Branding and User Experience lead for Android, IOS apps based on Customer Requirements
Developed solution for on-boarding users for mobile banking registration, without product change, creating re-usability
Developed a CI/CD tool using Linux shell scripts to automate java builds for deploying patches to Production environment
Interacted with customers for requirements gathering, customization, training and implementation of FINACLE Mobile Banking
Built a custom solution for Immediate Payment Service; designed, developed, and third-party certification tested in a span of 2 weeks to delivery. Solution was absorbed into product for roll out for other product implementations
Designed and Developed Custom report for billing purpose with SMS aggregator reducing billing TAT by 80%
Orchestrated training sessions to retail bank managers to brand marketing of product to increase client’s customer base
Pioneered Architecture Design of Mobile banking in its inception stages of software development life cycle
Entrusted with mentoring new employees to adhere to processes and organized boot camp trainings of the product