Sr. Systems Engineer

AREAS OF EXPERTISE

Storage

Network Engineering

Scope and Risk Management

Datacenter Virtualization

System Integration

Project Management

TECHNICAL SKILLS

Operating Systems: Windows Server NT-2012, Red hat Enterprise Linux, Ubuntu, Solaris, VMWare ESX, VMWare vSphere, IBM AIX

Hardware: IBM, HP and Dell Servers, HP and Dell Desktops and Laptops, Cisco Routers and switches, Cisco Wireless, HP Switches, HP Aruba Wireless, Cloud Genix SDWAN

Storage: EMC, Netapp, Dell Compellent, Nexgen

Software: Exchange Server 2000-2010, Apache, Tomcat, MS SQL Server 2000-2012, Altiris CMS, Oracle Financials, SAP, Oracle Databases, Symantec Antivirus, Backup Exec, Vranger, Citrix Metaframe and XenApps

Network/Protocols: TCP/IP, WINS, DNS, DHCP, POP3, SMTP, SSH, VPN, ICMP, NAT, TFTP,BGP, MPLS Circuits,

Telephony: Cisco VOIP, Avaya, Nortel, Skype For Business

Security: Cisco ASA firewalls experience with 5505, 5510 and 5540

Messaging Platforms: Exchange 2000-2013, 0365, Lync 2010-2013 On Premise and 0365

Scripting Languages: VB Script, Power Shell

Cloud Technologies: Azure, AWS

Monitoring Tools: SCOM, Solar Winds, Logic Monitor

EXPERIENCE

Parking Company of America October 2019 – April 2020

Sr. Systems Engineer – Information Technology

Managed LAN/ WAN environment which consisted of 18 sites connected VIA Century Link MPLS and Site to Site VPN Tunnels

Maintained and managed 20 separate Cisco ASA firewalls used for internet security, VPN remote access and site to site VPV tunnels

Developed Desktop and Laptop standard Images utilizing Symantec Ghost

Worked with our in-house PCI Security Analyst to maintain compliance activities that involved performing penetration scans (internal & external), performed IOS upgrades on all Cisco Routers & Firewall as well as maintained configuration standards

Provided Mentoring and Guidance to Helpdesk Staff

Created a Central IT Document Repository to aide in supporting all of our locations, prior to coming aboard there was little to no documentation

Managed and Maintain VMWARE server environment consisting of 3 Host and 15 virtual servers running VMWARE 6.5

Performed SQL administration duties such as implement new servers, perform backups and restores, set security and apply patches

Work in conjunction with the Internal App developer and external partners to manage and maintain AWS infrastructure that the company’s web platform resided on

ProAmpac August 2017 – October 2019

Sr. Systems Engineer – Infrastructure Services

Managed LAN/ WAN environment which consisted of 41 sites connected VIA Cloud Genix SDWAN Platform

Maintained and managed 41 separate Cisco ASA firewalls used for internet security, VPN remote access and site to site VPV tunnels

Developed Desktop and Laptop standard Images utilizing Altiris Client Management Suite

Assisted in Implementing conversion from Cisco IWAN platform to Cloudgenix SDWAN Platform resulted in easier management of the WAN and a cost savings on 100K annual bases

Provided Mentoring and Guidance to Jr. Systems Engineers and Helpdesk Staff

Developed project plan and lead project to migrate the entire company to 0365 Exchange Online and Skype For Business

Created a Central IT Document Repository to aide in supporting all of our locations, prior to coming aboard there was little to no documentation

Managed and Maintain VMWARE server environment consisting of 45 Host and 400 virtual servers spread out between 41 different sites currently running Version 6.5

Performed SQL administration duties such as implement new servers, perform backups and restores, set security and apply patches

Supported Cloud architect in transitioning on premise servers to the Azure cloud.

Convergys July 2015 – August 2017

Sr. Systems Analyst – Collaboration Support Services

Managed and maintained three separate MS Exchange environments which consisted of 75 servers (Physical and Virtual) serving 45,000 e-mail users

Developed automation scripts with PowerShell and VB scripting using SharePoint as a front end for routine fulfillment requests such mailbox creations or deletions, Distribution list etc.

Served as department lead on daily engineering design review committee meetings

Provided Mentoring and Guidance to Jr. Systems Analyst

Developed project plan and lead project to migrate 20K corporate e-mail users to 0365

Created a Central Department Document Repository to aide in supporting our environment, prior to coming aboard there was little to no documentation

Performed Lync/Skype System Administrator duties

Insured that servers were up to date with OS updates and Applications updates

Implemented SCOM to manage and maintain the environment

Jarden Corporation June 2012 – July 2015

Sr. Systems Engineer – Leisure & Entertainment Group

Managed LAN/ WAN environment which consisted of 23 sites connected via MPLS

Maintained and managed 7 separate Cisco ASA firewalls used for internet security, VPN remote access and site to site VPV tunnels

Designed and Implemented New VMWARE vSphere 5 environment utilizing Dell Servers and Compellent storage

Developed Desktop and Laptop standard Images utilizing Altiris Client Management Suite

Served on Jarden Corporate’s IT Standards Committee

Provided Mentoring and Guidance to Jr. Systems Engineers and Helpdesk Staff

Developed project plan and lead project to migrate the entire L&E division to a new AD domain and 0365 email this also included a complete Lync roll out with PGI Conferencing

Created a Central IT Document Repository to aide in supporting all locations, prior to coming aboard there was little to no documentation

Performed SAP System Administrator duties such as account creation and deletion, backups, patching, print Qs

Performed SQL and Oracle Database administration duties such as implement new servers, perform backups and restores, set security and apply patches

The Public Library of Cincinnati & Hamilton County October 2010 – June 2012

IT Services Manager/Network Engineer

Managed Daily Activities of a group of 7 support staff (6 Desktop Support and 1 Network Admin)

Managed LAN/ WAN environment which consisted of 41sites connected via metro-Ethernet

Responsible for managing all aspects of the department’s budget

Assisted in establishing policies and procedures for the library, meeting PCI compliance guidelines

Responsible for all personnel process for department staff, including but not limited to hiring, training, supervision and performance evaluations

Developed and implement project plan to refresh the entire library systems staff PC environment to Windows 7 & Office 2010

Implemented Samsung Tablet’s into the library system to allow staff to better serve our patrons

Developed and implement project plan to refresh the entire library systems staff PC environment to Windows 7 & Office 2010

Architected and Implemented new VMWARE environment to replace old disparage environment utilizing HP ProLiant 9000 series servers and EMC storage

Maintained and managed Cisco ASA 5540 redundant firewalls

Maintained Microsoft Exchange e-mail environment version 2007 upgraded environment to 2010

F&W Media September 2007 – October 2010

Manager, IT Network Operations

Migrated and consolidated two desperate domains into one Microsoft Active Directory 2008 domain with Exchange 2007

Managed WAN environment which consisted of 6 remote sites connected via MPLS

Implemented a SAN and virtualization to provide critical system redundancy and allow IT to better support the organization.

Consolidated company websites to single datacenter; simplifying support and reducing cost by 50%

Assisted in establishing policies and procedures for company, meeting guidelines of PCI compliance

Managed Daily activities of a group of 5 support staff ( 4 Helpdesk and one engineer)

Assisted CIO in reducing IT operating budget by 20% and CapX by spending by 50% over 2 years while at the same time providing significant infrastructure improvements and business alignment – A survey of internal customer satisfaction increased 10-25% during this time. Implemented more effective and redundant Internet, WAN and Telecomm services.

Assisted in implementing Hyperion Planning and forecasting system and provided ongoing support

Backup Support person for Oracle financials

Designed and implemented Enterprise wide infrastructure refresh project utilizing the latest in Cisco Technologies such Cisco ASA 5510’s, Cisco WAAS ( Compression), Cisco 2851 Series routers and Cisco Catalyst 4500 Series Switches

Multi-Color Corp April 2006 – August 2007

Network Manager / Sr. Network Administrator

Managed WAN environment which consisted of 10 remote sites connected via Point to Point T-1’s with Internet Backup VPN

Designed and Implemented Network Infrastructure and Telecommunications system for new corporate headquarters

Researched and recommended to Senior Management to switch to Sprint for WAN connectivity which resulted in significant cost savings and better uptime

Managed and administered Active Directory, servers, firewalls and routers

Managed the provisioning of new users’ access rights and de-provisioning of terminated users’ access rights

Performed daily network and server security log reviews to ensure continual SOX Compliance

Performed on-demand and quarterly reviews of network servers to ensure that network security policies are being adhered to and critical security patches were properly applied

Designed and Implemented Active Directory Infrastructure enterprise wide

Supervised the daily activities of Help Desk and Desktop Support staff of 3

Supported both internal corporate IT auditors and external auditors in their testing of IT control procedures for Sarbanes-Oxley Compliance

Participated in SAP financials implementation by setting up server infrastructure and attending end user training as well as admin training

Schnelle Resources Group April 2004 – March 2006

Owner / Systems IT Consultant

Selected Projects from portfolio:

Sara Lee Corporation

Responsible for managing user provisioning which includes creating New User accounts in Active Directory and Exchange and performing Account Terminations

Assisted Global Migration Team in the setup and migration of users from legacy NT/Exchange 5.5 Domains to one single Active Directory/Exchange 2003 environment

Assisted Security Manager in performing forensics investigations on PC’s

Assisted Security Manager in performing SOX Platform Security Access Reviews

Supported both internal corporate IT auditors and external auditors in their testing of IT control procedures for Sarbanes-Oxley Compliance

City of Newark Ohio - City Safety Center Network

Designed Network for new city safety building

Installed and configured all networking equipment

Designed and Implemented WAN Connectivity to City Hall

Installed and configured Cisco Intrusion Detection and Cisco Pix firewalls to provide protection for the dedicated Internet connection

Micro Center Santa Clara CA. - VOIP Implementation

Spec out the best VOIP equipment per specifications provided by customer

Installed configured Cisco Call Manager Express Solution

Redesigned Call Flow to make easier for customers and store staff

Trained Store Personnel on new system

Loveland City Schools –Wireless Network Implementation

Performed Whole School Site Survey

Spec out equipment and came up with detailed project plan

Presented Detailed plan and cost to School Leaders

Installed Network and trained School IT team on maintenance and configuration changes

CERTIFICATIONS

Cisco CCNA Certification

VMWARE- Currently Pursuing VMWARE Certified Professional Certification

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