customer service representative

CHRIS JOHN BRIONES

**** ***** ****** **. ****** City

Contact #096********

Email add: ****************@*****.***

Work Experience

October 2018 – May 2020

Travel Coordinator ETCA TRAVEL AND TOURS

Makati city, Metro Manila

Organizing plans for tours, assisting people who join the tours, and handling reservations at destinations.

May 2017 – August 2017 Zipier

Call Center Agent (Outbound) Chino Roces, GAMA Tower, Makati City

May 2016 – September 2016 Onboard Game and Gastro Pub

2nd floor Makati Circuit

Bartender

Prepared and mixed cocktails, beer, wine and spirits. Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well- prepared drinks in a timely fashion. Provided outstanding hospitality to customers to gain appreciation, satisfaction and return service. Created a welcoming and enjoyable experience ensuring customer satisfaction by maintaining a friendly, accommodating and positive attitude. Legitimately cared and concerned for patrons by being a responsible bartender/server. Worked diligently to assist co-workers when necessary. Demonstrated ability to keep the bar organized, stocked and clean. Greeted and seated customers in a friendly manner.

October 2014 – January 2015 Starbucks

Ortigas, Pasig City

Barista

Greeted and listened effectively to customers to ensure courteous and quick service. Maintained café

cleanliness at all times, including cleaning tables, maintaining condiment bar, and removing trash. Prepared

and served drinks and food in accordance with health codes and café standards. Performed all support tasks

such as cleaning cases and equipment, and restocking display cases. Prepared lattes, cappuccinos, espressos,

smoothies etc. as requested by each guest.

Educational Background:

College Level

June 2014 – March 2015 Centro Escolar University, Makati

BSBA major in Business Management

(Undergraduate)

Secondary

June 2010 - March 2014 St. Mary’s Academy of Sta. Ana Manila

Elementary

June 2006 – March 2010 St. Mary’s Academy of Sta.Ana Manila

Elementary graduate

June 2004 - March 2006 Don Bosco Technical Institute Makati

PERSONAL BACKGROUND

Born on October 16,1996 in Manila Philippines. Have knowledge in dancing/choreography, singing, and playing instruments specifically guitar. Knows how to interact and deal with different people and could easily adjust to environment, doing things at first with quality. Skills include choreographing in my school and out of school, and composing my own songs is my hobby, and me and my school joined skechers street dance battle 9. Quality oriented, team player, competent, reliable, innovative and organized. Willing to learn more and to be trained, responsible, patient, flexible and goal oriented.

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