Customer Service Representative

JAYDA CRUMP

**** *. ********** *** ****: 312-***-****

Chicago, IL 60636 Email: *****.*****@*****.***

SUMMARY OF QUALIFICATIONS

Proven ability in delivering quality services and support to diverse groups.

Demonstrated solid organizational techniques accompanied with strong verbal and written skills.

Outstanding work ethic and high level of confidentiality.

KEY COMPETENCIES

Problem solving Communication skills Relationship building

Customer service Teamwork Training & Development

PROFESSIONAL EXPERIENCE

Customer Service Representative

Mariano’s, Evergreen Park, IL (February 2019- Present)

Courteously greet customer and efficiently process transactions.

Operate cash register, scanners, and computers.

Assist with store stocking and setting up opening- closing procedures.

Maintain a working knowledge of the PLU codes and new items.

Dealing with customers complaints regarding price discrepancy.

EDUCATION:

Southern Illinois University; Carbondale, IL (2017-2018)

Chicago State University; Chicago, IL (2018-present)

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