KEONNA GRAY
Belleville, IL ***23
Phone: 618-***-****
E-mail: ******@****.***
SUMMARY
Goal-oriented professional, executive assistant, and sales associate adept in identification and implementation of process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management, organization, and communications across all levels of personnel, management and clientele.
EDUCATION
High School Diploma
Belleville East High School
2012
Bachelor of Science in Sociology –Employment Relations
Southern Illinois University Edwardsville
2019
EXPERIENCE
01/2016 -03/2020 – Childcare Assistant, MDT Child Care Center, Cahokia, IL
-Supervised children and maintained security throughout school facility and on field trips
-Promoted learning by providing individualized and small group support to reinforce classroom topics
-Modeled and taught basic and advanced social skills, conflict management techniques and stud approaches to children
-Cleaned and organized classrooms, materials and supplies for maximum efficiency
-Assisted in development screenings to measure children motor, language, and emotional skills
-Assisting in Payroll
-Employment Relation Duties
08/2011-04/2012- Sales Associate, Baker Shoes, Fairview Heights, IL
-Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
-Demonstrated products and customer locations, answering questions and redirecting objections to close deals
-Answered incoming calls to provide information about products, services, store hours, policies and promotions
-Met frequently with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
SKILLS
-Proficient in Microsoft (word, excel, power point, etc.) - Negotiations
-Proficient in SPSS Software - Superb time management
-Adaptability - Reading comprehension
-Active Listening - Excellent communication
-Reliable and punctual - Outgoing personality
-Team player - Sales expertise
-Documentation and record keeping - Financial records analysis