Manager Supply Chain

Satrohan Mahadeo

** - ** *** ******, ****** Village, New York 11428

Mobile: 718-***-**** Home: 718- 468-5603 E-mail: ******@*****.***

Skills:

Problem solver. Analytical thinker with ability to craft viable solutions.

Change Management; reduce footprint of facility, consolidate portfolios and rewrite job descriptions.

Build customer-oriented operation. Strong project and labor management skills.

Create SOPs. Drive Quality Initiatives and Lead Continuous Process Improvement.

Examine supply chain to streamline operation and drive savings.

Recruit, train and evaluate contingent workforce.

Hands-on flexible manager with strong PC skills.

Excellent communication skills and ability to build professional relationships across departments.

Employment History:

1.Warehouse Operations Manager: Metropolitan Museum of Art Distribution Center. Aug 2010 – Present

Manage warehousing and logistics for 109,000 sq. ft. facility and $20M inventory.

Ensure OSHA compliance for all operations.

Oversee 3PL fulfilment, monitor and document activities for accurate billing.

Monitor supply chain. Coordinate logistics to get products to dock, storage and shipped.

Create Operations Budget, forecasting and planning models for long and short-term goals.

Coordinate with Staffing agency to onboard seasonal recruits and finalized approval to hire.

Liaison with UPS, Fed Ex, USPS, Freight providers, and packaging solutions providers.

Saved $75,000 last year by resolving variances in shipping rates

Inventory Management and stock reconciliation. Reduced Inventory shrinkage by 2%

Conduct team and individual performance reviews and recommend remedial measures.

2.Fulfillment Manager: Metropolitan Museum of Art Distribution Center June 2006 – July 2010

Manage 250,000 DTC, 100,000 Retail and 80000 Wholesale shipments annually.

Train and build strong teams to enhance performance.

Plan, monitor and maintain performance metrics.

Lead 5-S and Lean Kaizen continuous Process Improvement.

Coordinate production and shipping schedules; operate within budgetary and time constraints.

Develop, implement and manage compliance of SOPs to improve KPIs.

Ensure adequate inventory of packaging supplies by Just-in-Time purchases.

15% increase in fulfillment rates with formulating a better slotting and replenishment model.

Conduct error analysis and institute error proofing methods such as reformulating pick tickets

Manage Amazon fulfillment.

Oversee value-add functions: bundling; repackaging; ticketing.

3.Receiving Manager: Metropolitan Museum of Art Distribution Center May 2003 – June 2006

Control and direct the movement of merchandise from dock to storage.

Liaise with Purchasers to authorize return of goods.

Resolve damages and discrepancies with shippers and vendors.

Monitor the Receiving department’s yearly budget.

Initiate vendor charge-backs for non-compliance of Museum’s inbound standards

Freight logistics: LTL, FTL and small parcel services.

Reverse Logistics.

4.Shipping Supervisor: Metropolitan Museum of Art Distribution Center July 2000 – April 2003

Train and Supervise a seven-member crew.

Liaise with Pitney Bowes technicians to troubleshoot software issues

Prepare shipments for carrier pickup.

Conduct end-of-day functions; upload ship files, communicate with relevant parties.

Prepare all shipping documents.

5.Security Area Supervisor: Metropolitan Museum of Art Distribution Center July 1995 – June 2000

Manage storage, picking and packing of high items for three business channels.

Collaborate with departmental managers to ensure a free-flowing process.

Monitor and maintain accuracy of 14 carat gold inventory

Supervise packaging of 350,000 pieces for DTC shipments

Oversee gift-wrapping operation.

Education:

BBA. Finance. Cum Laude. Queens College, City University of New York.

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