MMOOHHAAMMEEDD

KKAALLIITTHH

adekr3@r.postjobfree.com

Contact: +971**-*******

Whats App :- +971**-*******

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Seeking a challenging opportunity in the field of LLOOGGIISS TTIICCSS EE

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organization, that will make the most of my qualification, skills, expertise & valuable experience and also provide me with ample opportunities for professional development. AACCAADDEEMM

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B.Com (Bachelor of Commerce) 2004 to 2007 Bharadhidasan University – Trichy, Tamilnadu, India D.C.A (Diploma in Computer Application) Fixsal Software Technologies – Tamil Nadu, India DDRRIIVVIIN

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IPPTTIIOONN : Doosan Heavy Industries and Construction The main EPC Contractor to 2000 MW LLOOCCAATTI

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:Jebel Ali Power Complex - Dubai

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IOONN : Mar’ 2008 – Oct’ 2013

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Import & Export original Shipping Document (B/L, C/I, P/L, C/O) review and approve the shipper.

Every shipment weekly plan making, import shipment custom clearance with DEWA Duty exemption prepare and Delivery to authorized (DEWA store and sub vendor) location.

Daily stock inbound and outbound up date submission to store management, multipurpose of stock handle with store Electrical parts, Mechanical parts and I&C parts

Multiple suppler material handling with our store, stock inbound & outbound updating

Import shipment monthly schedule preparing, submit to our management.

Sea cargo, Air cargo & Land transportation DEWA shipment handling, Document filing and report submission to logistic management.

Coordinates day to day import & export shipment up dating. Inspection the shipment with shipping document.

Prepared Material Inspection Receiving Report (MIRR) upon receiving of the material delivery.

Check lay-down area base on material control procedure on actual delivery.

Coordinate the material inspection, verification, identifications check with original documents.

Monitor all the records from time to time to avoid double request.

Conduct weekly and monthly inventory.

Material Inbound & Out bound up dating same day.

Local purchase the material, issue PO up date.

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PPTTIIOONN : Customer relation, Manufacturing Support & Delivery organization DDUURRAATTI

IOONN : Oct’ 2014 – Oct’ 2018

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Answers incoming phone calls from customers and assists call or routes call to appropriate person

Maintains good customer relations and ensures that all calls meet Service Experts’ standards

Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions)

Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues

Maintains customer records by updating account information

Updates capacity planner whenever calls or booked, rescheduled or cancelled

Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response

Communicates with customers on the status of service calls

Assists with dispatching as needed

PPEERRSSOON

NAALL DDEE

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Date of Birth : 14th May 1983

Languages Known : English, Hindi, Tamil & Malayalam Address : Thanjavur(dt) Tamil Nadu - India

Marital status : Married

Passport No. & Validity : N4638180 / 10thNov-2025

DDEECCLLAAR

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I hereby declare that particulars given by me are true and correct to the best of my knowledge and belief.

MMOOHHAAMME

EDD KKAALLI

ITTHH..

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