Security, Access Control, Emergency Management, Business Continuity

Marc. L. Everett

West Bloomfield, Michigan • ****2 Tel: 248-***-**** E-mail: *************@*****.*** ASSET & EMERGENCY PREPAREDNESS EXECUTIVE

Security Logistics Operations Personnel Protection Facilities & Property Over 20 years of experience identifying and developing security initiatives and programs which enhance security operations for Fortune 100 corporations (i.e., Quicken Loans) and nonprofit organizations (i.e., The National Football League). Strategically identifies emerging issues, assesses risks and takes appropriate actions to safeguard companies’ assets and property. Knowledgeable in procedures and practices including governing budget, procurement, personnel, and other functions to provide the full range of security management services for the assignment. Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures, and designing system improvements to increase productivity and reduce costs.

- Incident Response Facilitation - Operations & Logistics

- Brand/Social Media Protection - Mass Communications

- Policy Compliance - Training/Awareness

PROFESSIONAL EXPERIENCE

DETROIT INSTITUTE OF ARTS, Detroit, Michigan 2018 – Present Manager, Protection Services

Responsible for overseeing the day-to-day operations of the Security program at the DIA to provide for the safety of people, the DIA’s invaluable collection of art and property, and to ensure that all guests have an enjoyable experience.

• Plan, lead, and manage daily security operations in coordination with the Director of Security.

• Instruct subordinate Supervisors in all policy, procedure, training, and protocol. Ensures all subordinate Supervisors carry out the same for subordinate Officers.

• Develops, updates, and administers a comprehensive security training program for Security Officers, Supervisors, and Administrators.

• Initiates investigations into policy violations, injuries, hazards, and other incidents as directed.

• Manages the museum’s security systems and technologies, recommending necessary improvements, remediations, and upgrades as needed.

• Recruit, train and educate Museum Security Officers on best practices and Cultural Center security measures with emphasis on guest services.

• Designing a State-of-the-Art Command/Operations Center with advanced technology and systems

• Create a profitable Command Center with resources and operations that can be outsourced to neighboring Cultural Center facilities and properties

• Developing procedures that integrate the physical security (Museum Security Officers) with the technology systems and capabilities of the Command Center to operate more efficient and direct response. T&M PROTECTION, New York, New York 2018 – Present

Senior Project Manager

Responsible for strategic management and operation of the Sports and Entertainment event security program with a focus on designing and executing plans that ensure the safety & security of our events while aligning with the overall goals of our business partners.

Design, implement and provide ongoing management to a scalable security program that supports the events

• Provide expert leadership, strategic guidance, and operational management to the Ops & Event security team.

• Design, implement and maintain compliance with SLA’s and KPI’s that ensure the program, team members and third- party vendors are meeting the needs of the Company and our business partners.

• Maintain a comprehensive document library to track event security planning efforts, incident management, and after- action reporting.

• Provide expert leadership to security incidents at events that impact the people, brand and property of the Company QUICKEN LOANS, Detroit, Michigan 2013 – 2017

Director of Security Services

Marc L. Everett Tel: 248-***-**** E-mail: *************@*****.*** Page 2 Effectively shepherd security policy and threat awareness activities to successful completion. Built partnerships with Information Technology and Operations teams to successfully achieve Quicken Loans security related goals and objectives. Developed, edited and maintained information security policies, procedures, standards, and guidelines. Established and maintained critical partnerships with cross-functional policy consultants to continuously create alignment on vision, customers’ and employees’ needs, and drive operational excellence to establish a security policy program in accordance with industry standards and requirements.

Lead an organization of 12 Security Services Team Members responsible for the development and implementation of security programs to guard against theft, vandalism, sabotage, violence, and/or other threats against the client, organization or its employees.

Managed the end to end development of security policies, security awareness campaigns and security compliance activities (e.g., Business Continuity Planning (BCP) and disaster planning such as fire prevention).

Leveraged insights from optimization results and cross-functional teams to assess capability, capacity, and costs to support security policy efforts and operations.

Oversaw a 3000+ access control system, CCTV and 5500+ Security Camera system, Key Control, and all aspects related to physical access to locations across the nation and in Canada.

Reviewed contracts of data security addendums, vendor responses and ensures alignment of Quicken Loans’ policies.

Conducted Security Assessment & Presentations for Commercial properties and Tenants to enhance security measures

Successfully trained 1000+ Team Members in Safety Awareness and Self Defense in an urban setting. S.A.F.E MANAGEMENT, Detroit, Michigan 2002 – 2013

Director of Operations

Led the organization’s security policy efforts and policy related activities for risk management or compliance. Developed, monitored and evaluated internal security operating procedures at Ford Field, home of the NFL Detroit Lions, for the entire S.A.F.E. Management operation of 35+ security officers and 975+ event staffers (e.g., Directors, Supervisors, Courtesy Squad, Security Officers and Ushers). Provided management information, procurement workload statistical data and analytical support to improve security operations for a $550M NFL Stadium, while ensuring federal government security regulations.

Ensured the implementation of security and emergency response plans and procedures for 50+ events per year.

- 10 Detroit Lions Home game

- NCAA Men’s College Football and Hockey

- NCAA Men’s Basketball Regional and Final Four

- WrestleMania 23

- Major Stadium Concerts with crowds totaling 50,000

- Professional Bull Riding

Effectively managed workforce labor to ensure maximum productivity and safety which included the supervision of Security and Guest Service personnel.

Implemented policies, procedures, training, and methods for the protection of associates, players, and facilities from unauthorized disclosure, counterfeiting, piracy, misuse, theft, vandalism, espionage, sabotage and/or financial loss.

Provided leadership and direction to instill a safety first-focused culture throughout, resulting in increased employee retention and customer satisfaction.

THE NATIONAL FOOTBALL LEAGUE, Multiple Super Bowl Venues 2004 – 2013, 2018 NFL Super Bowl Security Manager

Effectively managed overall security and guest services for Super Bowl XL (Detroit) with responsibilities focused on budget development and management, contract preparation, client relationships, and subcontractor management. Delivered guidance and counsel in the development of long term and short term plans involving strategy development, resource allocation, work plans, timelines, and security outcomes. Developed inspection procedures and participated in inspections of licensee sites.

Managed daily stadium operations for Super Bowl XLI (Miami), Super Bowl XLIV (Tampa), Pro Bowl and Super Bowl XLVIII (Miami), Super Bowl XLV (Dallas) and Super Bowl XLVI (Indianapolis) with responsibilities focused on staffing for perimeter security, pre-and post-game field security operations, ticket scanning, ushers, suite and club service. Co-directed the security for the NFL Media Center at Super Bowl XXXIX (Jacksonville).

Conduct detailed technical reviews of over 1,500 security plans submitted by licensees and applicants.

Conducted 80+ trainings, briefings and scheduling of security personnel in preparation for Super Bowl.

Implemented security protocol and emergency procedures based on “NFL Best Practices for Security”.

Directed overall security and guest services for The NFL Tailgate, party for 10,000+ of the NFL’s VIP’s, and The NFL Experience, pro football’s interactive festival, at Super Bowl XLII (Phoenix). Marc L. Everett Tel: 248-***-**** E-mail: *************@*****.*** Page 3 EDUCATION & TRAINING

Bachelor of Science in Sports Management, TOWSON UNIVERSITY, Towson, Maryland

Concentration: Business Administration

DISNEY IN DISNEY INSTITUTE - Approach to Quality Service and Leadership Excellence NFL - Guest/Package/Vehicle Inspection (Visual, Hand Wand, Magnetometer, Pat-Down, and Bag Inspection) LAW ENFORCEMENT and GOVERNMENT AGENCIES -

Incident Management and Situational De-Escalation

Facility Risk and Safety Management & Improvised Explosive Device Awareness Active Shooter Management

Techniques of Identifying Armed and Suspicious Individuals

Anti-Terrorism Awareness and Response

MEMBER OF ASIS INTERNATIONAL - American Society of Industrial Security

Contact this candidate