Manager Customer Service

Objective: Seeking a General Labourer position

Profile

Highly organized and detail-oriented with experience in the construction environment

Strong physical stature, capable of heavy lifting and handling repetitive work

Able to work in all weather conditions

Ability to read and comprehend work instructions

Maintain a clean and safe work environment

Quick learner and highly self-motivated

Good interpersonal skills through interaction with colleagues and clients

Ability to work independently as well as being an integral part of a team environment

Interact well with a variety of people with different backgrounds and multicultural groups

Willing to work flexible hours, including evenings, weekends and statutory holidays

Possess class 5 driver license, reliable vehicle and a clean driver abstract

Work Experience

Construction Labourer Oct. 2019 – Jan. 2020

Eminence Exterior Ltd, Edmonton, AB

Moved tools, equipment and construction materials to and from various work areas

Measured, cut materials and transport to installers

Dug trenches and poured concrete as instructed Position

Package Handler Dec. 2018 – July 2019

UPS, Lusaka, ZAMBIA.

Received, and stored packages according to store instructions

Stocked shelves, racks, cases, bins and tables with parcels

Sorted out packages to correct location according to labels and ensured packages were loaded on the correct trucks

Followed the company safety guidelines for lifting heavy items at all times

Performed housekeeping by removing all debris and boxes and by keeping work station clean and organized

Replenishment Clerk Feb. 2018- Dec. 2018

Shoprite, Lusaka, ZAMBIA

Walked through shelves and replenish merchandise

Monitored cleanliness of the store and instructed housekeeping department to do the needful

Ordered products and supplies in time to avoid 'out-of-stock' situations

Package Handler Apr. 2016 – Dec. 2017

Mukonki Group, Lusaka, Zambia

Loaded and unloaded packages from trucks as instructed by supervisor

Verified products that were received and compared to the bill of landing

Sorted out and packaged materials and ensured they were shipped to the right place

Ensured that orders, procedures, and policies were carried out in regards to proper

stacking and handling of the packages/boxes to keep its contents unharmed and intact

Kept accurate records on jobs that were completed and reported any cargo

discrepancies to the managers or superiors

Entered and updated data in the company tracking system

Ensured that all tasks assigned were accomplished in a certain period

Customer Service Nov. 2014 – Mar. 2016

Buso na Buso, Lubumbashi, DR-Congo

Assisted customers in store and checkout process.

Answered customer’s questions and referred to manager for serious issues

Maintained clean and tidy checkout areas

EDUCATION

High School 2014

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