Mariana J Granados
**** * **** ** ******, AZ ****5 520-***-**** ****************@*****.***
Objective
PROFESSIONAL PROFILE:
o Healthcare Professional for over 5 years
o Referral and Scheduling Experience
o Insurances: Medicare, Medicaid, HMO, PPO, Commercial and Workers Comp o EMR: NextGen, Ihod and Cerner
o ICD/CPT Coding and Medical Terminology Knowledge o Computer Proficient in Microsoft Office & most Microsoft products Education
DEGREE
AAS MEDICAL ADMINISTRATIVE ASSISTANT 2010 PIMA MEDICAL INSTITUTE
· Major: Administrative Assistant
· Minor: Medical Assistant
DEGREE
AAS APPLIED ARTS & SCIENCE 2008 ART INSTITUTE OF TUCSON, AZ
· Major: Architecture & Design
· Minor: Administrative design
DEGREE
GED
Cochise College of Education (General Department of Education) Skills & Abilities
SALES
· Worked with patient care as an adult but I do have experience working at call center offices where sales was part of the call structure. I would have to produce a certain amount of sales to bring revenue to the company.
COMMUNICATION
· I’m able to answer multiple phone lines and work with others very well on the phone calls received. Most of my work prior to applying for the positions comes from answer and making appointments for other via phone.
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Experience
REFERRAL OFFICE COORDINATOR HANGER CLINIC, INC. OCT 17 – MAY 18 LOCATION: TUCSON, AZ - SCHEDULED 15-30 APPOINTMENTS AND RECEIVED ABOUT 15 REFERRAL REQUEST DAILY FROM THE VA• REGISTERED PATIENTS AND FIXED ERRORS IN REGISTRATIONS• CHECKED IN AND CHECKED OUT PATIENTS• UPDATED PATIENT DEMOGRAPHICS AND DATA ENTRY• VERIFIED INSURANCE AND EDITED CHARTS PER REQUEST.
PHYSICIAN OFFICE SPECIALIST COPPER QUEEN MEDICAL ASSOCIATES DEC 16 – AUG 17 LOCATION: DOUGLAS, AZ - SCHEDULED 30-40 APPOINTMENTS AND SENT OUT 15 REFERRAL REQUEST DAILY• REGISTERED PATIENTS AND FIXED ERRORS IN REGISTRATIONS• CHECKED IN AND CHECKED OUT PATIENTS• UPDATED PATIENT DEMOGRAPHICS AND DATA ENTRY• VERIFIED INSURANCE AND EDITED CHARTS PER PROVIDER REQUEST.
MEDICAL RECORDS/RECEPTIONIST CHIRICAHUA COMMUNITY HEALTH CLINIC JAN 15 – DEC 16
LOCATION: DOUGLAS, AZ - ANSWERED MULTI PHONE LINES AND EMAILS• SUBMITTED REQUESTS TO PROVIDERS FOR NEW REFERRALS AND RECORDS• TRANSFERRED RECORDS TO CHARTS AND SCANNED RECORDS TO EMR SYSTEM• UPDATED CHARTS INFORMATION AND DEMOGRAPHICS PER CLINIC REQUEST. PATIENT CARE ADMIN REPRESENTATIVE ST. MARY’S HOSPITAL MAR 12 – DEC 15 LOCATION: TUCSON, AZ - ADMITTED 10-80 PATIENTS DAILY AND ANSWERED 80-100 CALLS DAILY• VERIFIED INSURANCE AND COLLECTED COPAYMENTS• REQUESTED AUTHORIZATIONS AND EDITED CHARTS FOR BILLING PURPOSES• UPDATED PATIENT DEMOGRAPHICS AND INFORMATION, WORKED OUTPATIENT/INPATIENT SETTING