Engineer Customer Service
Resume:
OPHILIA
MULUKOH
****************@*****.***
** ******** ****, *** ******, Delaware 19720
SKILLS
Linux, DevOp
CI/CD Pipeline
Version Control System: Git, Bitbucket
Continuous Integration: Jenkins, Nexus
Automation/Deployment :Ansible
Ticketing: Jira/Kanban board/Confluence
Personnel Management
System Hardening
Building Web server
Scripting (Bash Shell)
Troubleshooting
Customer Service
Upgrades and patching
AWS Amazon EC2
EDUCATION
Bachelor Degree: Science (2015)
RHCSA Red Hat Certified System Administrator (2018)
PROFESSIONAL SUMMARY
Linux System Admin/DevOps with 5years of experience in IT field managing multiple projects. Highly skilled in time management, tracking details and following up with internal and external departments on projects. Proven decision making and problem solving ability at various levels. Energetic, self-starter and capable of learning quickly with minimal guidance. Proven track record in shifting priorities and functions in high demand environments. Career supported by Bachelor Degree in Psychology and Certification in Linux System Admin (RHCSA).
WORK HISTORY
DATA SERVICE GROUP - Linux Sys Admin / Jr DevOps Engineer 08/2018 - Current
Operate running Linux systems (CentOS, RedHat), including booting into different run levels, identifying processes, starting and stopping virtual machines, and controlling services.
Working with Dev team, making modifications on the code using Git VCS to clone, add, commit and push codes from local and master branches to central repositories.
Creating new Ansible YAML, Play-books, Roles and bash shell scripts for application deployments.
Verify and troubleshoot failed maven builds on Jenkins, verifying artifact id, and date stamps on Nexus, troubleshoot, document and communicate failed builds to the Dev team.
Deploy snapshots of application codes to Dev and SIT/QA environments using Ansible.
Participate in daily scrum to improve system performance, and automation capabilities.
Collaborate with business partners to perform software enhancing testing and scans.
Experience installing, configuring, and maintaining services such as Apache, MySQL, and LDAP.
System performance tuning and basics in monitoring, analyzing system and application logs, vulnerability assessments, performing upgrades and Patching.
Performed installation, configuration and, troubleshooting of LAMP.
User/group administration, file/directory security, authentication and access management (SSH, Firewalls).
Installation, configuration, and Hardening Linux servers as well as monitoring tools such as Splunk.
BATH CREEK - Linux System Administrator 09/2017 - 07/2018
Performed periodic system updates and patches.
Installation, configuration and Hardening of Linux servers.
Create and managed users and group accounts, managed users security, set up users and group permission, and password recovery.
Performed system assessments, system upgrades and patching.
Performed installation, configuration, and monitored and troubleshot of LAMP.
Analyzed and interested system application log files.
CAMTEL CAMEROON - IT Support Specialist 05/2014 - 04/2017
Customer services, personal assistance, planning and consulting.
Manage internal technical inventory, tool kits and equipment in them, including documentation.
Work with clients to determine equipment and software needs.
Analyzed operations, business and staff performance, and workflow processes; conceived and initiated new management and operational systems that improved communications, performance measurements and job satisfaction.
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