CONTACT
Address : E** APPARTEMENT *** ADIHI
STREET AL ZAHIYAH TOURIST CLUB
AREA ABU DHABI Abu Dhabi AZ 00000
Phone : 052*******
Email : ************@*****.***
SKILLS
Reception management
• Office reception
• Reception
• Documentation and reporting
• Flexible
• MS Office proficiency
• Multi-line telephone skills
• Open and clear communicator
• Customer and client relations
• Professional demeanour
• Time management
• Telephone skills
EDUCATION
2013
AL ADARISSA FES
Bachelor of Science: SCIENCE
2015
MOHAMMED IBN ABDOLLAH
FES
2 YEARS IN UNIVERSITY:
CHEMICAL
2016
Serghini EL
MASSOUAB
PROFESSIONAL SUMMARY
Hardworking healthcare professional successful at managing training, gathering paperwork and assisting with different community-based programmes . Good communicator and planner with excellent organisational skills and strong attention to detail. Hospital Reception with 4 years experience. Areas of expertise include propositional skills communication ( speak ARABIC, ENGLISH, RUSSIAN& FRENCH)
WORK HISTORY :
ENEC ( PASS OFFICE )
Welcome visitors and customers
Notify the administrator or manager if visitors or clients . Answer phone calls and emails.
Carry out all tasks, office work and administrative tasks. Answer questions from visitors and customers about the company and the nature of services and products it provides. 02/2015 - 06/2017
CERGEY HOSPITAL ODESSA, UKRAINE
Receptionist Telephone
Developed new process for employee evaluation which resulted in marked performance improvements.
Analysed departmental documents for appropriate distribution and filing.
NATIONAL ACADEMY OF
COMMUNICATIONS IN UKRAINE
ODESSA
Diploma of Higher Education:
COMMUNICATION
Checked identification of all persons entering and exiting facilities.
Documented reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences, in compliance with hospital regulations. 02/2011 - 08/2014 RAISS HOSPITAL FES, MOROCCO
Recreation Attendant
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
Developed and implemented real-time data interpretation and communication strategies for field investigations. Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Processed admission payments and provided tickets. Checked identification of all persons entering and exiting facilities.
Developed and implemented real-time data interpretation and communication strategies for field investigations.
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