Desktop Support Engineer

SHEKHAR KUMAR

E-mail: ***************@*****.***

Mobile No: 790-***-**** / 767-***-****

Res No: 099********

Career Objective:

Seeking a quality environment that will serve as a platform to learn and enhance my skill where in my knowledge and experience can be shared and enriched. To work in a progressive and stimulating works culture with the freedom to be creative, innovative and to excel and grow in my area of work.

Educational Qualification:

• Graduation in BSC.IMS (Infrastructure Management in System) from Sikkim Manipal University(SMU)

• XII from KendriyaVidyalaya Dipatoli Ranchi

• X from Central Academy Bariatu Ranchi

Experience :-

• 5 months experience in Wipro Pan India Project in Wipro Bangalore as a Desktop Support Level1 Engineer.

• 2.5 years experience in Hero Automobikes in Ranchi as a Assistant Network Manager.

• 8 months experience in Shine Institute of Information Technology in Ranchi as a Desktop Support.

Work Description:-

• Managing IT Department.

• Managing and Maintaining System, Network

• Solving System and Network related problems (Hardware and Software).

• Installation and Sharing of Network Printer’s

Professional and Technical Skills:-

Software’s knowledge : Microsoft Office, Adobe, Outlook configuration, DTP.

Hardware Knowledge : Knowledge of Computer Assembling, OS Installation, Software Installation, Troubleshooting.

Networking Knowledge : IP Configuration, Crimping, etc

Maintenance : Hardware & Software Maintenance Capability.

Operating System : MS DOS, Microsoft Windows (98//XP/Server 2003 & 2008, Vista, Windows 7,)

Strength and Qualities:

1 Hard work.

2 Good organizational behavior.

3 Problem solving capability.

4 Willingness to work with team or in a department. 5 Good verbal and communication skill.

6 Friendly natured.

7 Can adjust quickly in different work environment. Personal Details:

Date of Birth : 25th January 1988

Father’s Name : Suraj Kumar

Mother’s Name : Smt. Sunita Devi

Marital Status : Unmarried

Nationality : Indian

Language Known : English & Hindi

Correspondence Address : Dipatoli Ranchi Jharkhand Hobbies : Listening Music, Playing Cricket etc.

Place: - Ranchi

Date: - Shekhar Kumar

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