Front Office Document Control

VFS GLOBAL GROUP

EDUCATION

Ruchitha S

Operations Executive & Commerce Graduate

o Communication Skills

o Quantitative Analysis

o Self trained on basics of

EFQM Excellence Model

o Excellence Award by

Bangalore University in May

2016 for achieving highest

benchmark score of 100% in

Quantitative Analysis for

Business Decisions

o University Certificate of Merit

for achieving highest (79%) in

English academic language.

à Industry Institute Interface &

People Practices for New Age

firms by IBM & Tata

Consultancy Services.

COURSES

ACHIEVEMENTS

TECHNICAL

VISA APPLICATION SYSTEMS

MS EXCEL MS WORD

POWERPOINT

Qualified Bachelor of Commerce (B.Com) Graduate from Bangalore University, India with 1+ years of working experience in the globally reputed VISA services organization, VFS Global. Handled various job roles including document controller, front office administration, cashier, travel planning, travel insurance and visa enquiries support. BACHELOR OF COMMERCE 2018

MLA Academy of Higher Learning, Bangalore University, India v Graduated with an aggregate of GPA - 8.6/10 (A+) with academic subjects including IFRS-International Financial Reporting Standards, Financial & Corporate Accounts, Marketing, Quantitative analysis, Banking Law & Operations, Environment/Public Health, PR & Communication, E-Commerce, Stock Markets, Taxation, Management accounting & Auditing principles. PRE-UNIVERSITY 2015

MES PU College, Bangalore, India

v Achieved 78% aggregate or A grade with a GPA of 8.0 out of 10. v Along with Math's & English, key subjects included Economics, Business studies and accounting.

WORK EXPERIENCE

OPERATIONS EXECUTIVE (CONTRACT) Since Apr’19

Customer Service Administration Document Control Accounts Key activities in the current role includes:

• Assisting customers by providing information on global visa application process.

• Handling telephone and email enquiries of clients on visa information support.

• Validation of mandatory legal documents/paperwork from customers before submission to relevant embassy’s to process VISA applications.

• Managing daily accounts as cashier and reporting to management.

• Handling customer complaints and queries on application procedures. WORKSHOPS

PERSONAL INFO.

Date of Birth 07 Dec 1996

Marital Status Married (Spouse Visa)

Languages. English, Hindi, Kannada, Telugu

Contact +971-*-**-****-**

Email ****************@*****.***

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