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Engineer Desktop Support

Location:
Chennai, Tamil Nadu, India
Posted:
July 12, 2020

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Resume:

CONTACT No:***, *rd Main Road,

MR nagar, Kodungaiyur

- 600118

************@*****.***

+91-995*******

Secure Network Solutions India Pvt Ltd November 2016 — Present Ecentric Solutions Pvt Ltd January 2016 — October 2016 Ezhilarasan S

PROFESSIONAL SUMMARY

Applying for the post similar to Network Security in IT industry with the experience above 4 Years. Desire to make use of my skills for the extensive growth of department, ability to apply correct solution on networking issues. Seasoned and fully dependable Information Security Engineer with exceptional record of competence and discretion. Adept at communicating with other engineers and clients in a clear and understandable manner. WORK EXPERIENCE

Network Engineer

Working in an SOC environment to support more than 250+ customers across India Troubleshooting and Handling daily customer calls regarding Network Issues Installation of Network Firewalls and taking proactive security measures by configuring antivirus, ips, web filtering and application filtering

Configuring alerts in firewalls for intrusions

Day to day activities of troubleshooting Firewall and Network Related problems Implementation of VPN solution such as Site-to-Site VPN, Mobile VPN Log & Report Analysis

Auditing the firewall rules and security policies

Conducting Proof of Concept (PoC or Demo) at customer site based on demand for Firewalls, Proxies, DLP Solutions and other Security

Providing internal training to Customers

Attending training sessions and getting trained on new evolving technologies 24x7 availability, Follow up, update case

Desktop Support Engineer

Managed and monitored all installed systems and infrastructure to ensure the highest level of availability Installed, configured and maintained operating systems and application software Network Printer installation and troubleshooting Antivirus update & Virus Protection Remote Desktop and Remote assistance

PRODUCTS KNOWN

Firewall

Palo Alto

Panorama

Checkpoint

Fortigate

Ezhilarasan S 1

Sonicwall

Watchguard

Load Balancer

Peplink

Fortiwan

Web Security or Proxies

Zscaler

Email Security

Cisco Iron Port

Multi-factor Authentication

Watchguard Authpoint

DNS Filtering

Cisco Umbrella

Cloud Security

NGFW Deployed on Cloud ( AWS, Azure )

TECHNOLOGIES KNOWN

Firewall

Routing, Natting/Port Forwarding or Redirection, UTM, SSL-Inspections,Authentication (AD, RADIUS, TACAS, SSO), Traffic Shaping, VPN (SSL, IPSEC-site/site, Client to Site), Cluster (Active-Active/Active-Passive), WAN- Technologies (MPLS, LL, PPPoE), Firmware Upgrades,SD-WAN, IPS/IDS, URL Filtering, File blocking Proxies

Deployment, URL Filtering, Proxy-Chaining,SSL Inspection, PAC Email Security

Deployment,SPAM Check, Logging and Reporting

OTHER TECHNICAL SKILLS

Hardware

Computer Maintenance

Installing and Configuring Operating system

Scanning Tools ( Beginner )

Nessus

Nmap

Cloud Computing ( Learning )

AWS

CERTIFICATIONS

Fortinet certifications

Certified in Fortinet NSE1,NSE2,NSE3

Palo Alto certifications

Prism Access SASE Security

SD-WAN

Palo alto networks accredited system engineer

Accredited configuration engineer

ZScaler Certifications

ZScaler Certified Cloud Administration Internet Access ZScaler Certified Cloud Administration Private Access ICSI Certified Network Security Specialist (CNSS) Ezhilarasan S 2

Bachelor of Engineering: Electronics and

Communication

August 2011 — May 2015

HSC July-2009 — April-2011

MAJOR PROJECTS AND ROLES

Implementing firewalls with UTM functionalities such as Watchguard and Fortigate to mid-level customers and providing post-sales technical support at initial stage of the career Seamlessly Upgraded OS Versions of Fortigate, Paloalto,Checkpoint and Watchguard devices with minimal or no downtime with proper plan of action

Single handedly planned and implemented a migration from Cisco ASA to Paloalto NGFW in HA using Expedition tool across 4 Global DCs

Successfully Implemented Checkpoint, Paloalto VM series firewall and Panorama in VM Implemented several Paloalto and Fortigate devices with VPN configurations to Azure and AWS cloud services and Z-Scaler cloud

Successfully implemented PA-NGFW with Global Protect VPN with Host Information Profile (HIP) to do compliance checking of the remote clients that will be connecting to resources in DC Implemented many Palo alto firewalls for customers belonging to different verticals with different ranges of firewall from PA 220, PA 500, PA 800 series, PA 3000 series, PA 5000 series Successfully showcased many PoC on Fortigate, Watchguard, Palo alto firewalls and Peplink Load balancer EDUCATION

T.J.S. Engineering College, Peruvayal, Tamil Nadu

Obtained BE degree with 7.8 CGPA

Dharam Hinduja - Chennai

Completed my Higher Secondary with 84%

HOBBIES

Playing Cricket

Watching Movies

Surfing Internet

Ezhilarasan S 3



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