Information Security Desktop Support

SUNDAY OLA, CISSP, PMP

Cell: 701-***-**** *************@*****.*** San Antonio, TX

PROFESSIONAL SUMMARY

A Senior Information Security Assurance Specialist and Technical Project Manager with over ten years of combined proven experience of collaboration with multiple levels of management and diverse technical audience.

CLEARANCE AND CERTIFICATIONS

Clearance: Active – TS/SCI.

Certifications: CISSP SSCP PCNSE CySA+ Security+ Linux+ PMP DISA-ACAS 5.3 CCNA CAP, CISA, CISM, CRISC in-view

TECHNOLOGIES

Firewall: Palo Alto Cisco ASA Checkpoint McAfee FireMon

SIEM: CrowdStrike McAfee ePO Tanium Splunk

Protocol Analyzer: WireShark

Compliance: PCI-DSS HIPAA NIST 800-53 GLBA

Cloud Security: AWS Azure Google Cloud

Privileged Access (IAM): CyberArk

Scripting: Python

EDUCATION

Master of Science Mechanical Engineering University of North Dakota Grand Forks, ND, USA

Bachelor of Engineering Industrial Engineering and Management HAMK University of Applied Sciences Finland

Higher National Diploma Electrical and Electronics Engineering Yaba College of Technology Nigeria

PROFESSIONAL EXPERIENCE

Tuvli LLC, An AKIMA Company – JBSA Fort Sam Houston San Antonio, TX 03/2020 – Present

Senior Information Security Specialist (Cybersecurity Specialist II)

Functions as a key resource in increasing the number of RMF packets being processed and approved for an Authority to Operate (ATO) in the DoD eMASS system, throughout the MEDCOM at all MTFs and Clinics globally, to improve the security posture of the MEDCOM networks.

●Risk Management Frameworks

●Develops all Risk Management Framework (RMF) documentation needed to meet DOD and Army validation requirements. Delivering documentation to the US Army-appointed SCA-V in a timely manner so that system/device meets the go live dates at the MTFs.

●Reviews RMF-related publications such as those within the DOD, those within the US Army, and shall provide input on those RMF or similar regulatory processes that are implemented through Army Best Business Practices. Provides recommendations on draft RMF and IA-related publications and will be tasked to provide input in both written and oral form.

●Assists in the RMF process by providing expert advice on the number of team members required to perform validation activities on each device/system, the amount of time it will take to validate the RMF IA controls on each device or system, and with validating the RMF or similar regulatory controls in accordance with Federal, DOD, and US Army RMF or similar regulatory requirements.

●Provides ongoing verbal/email assistance to the necessary personnel who are performing the RMF or similar regulatory validation activities or who are working to fix IA controls.

●Developing and maintaining C&A security artifacts such as security plans, contingency plans, risk assessments, privacy impact assessments, incident response plans, configuration management plans, configurations checklists, and interconnection security agreements.

NexGen Data Systems – JBSA Fort Sam Houston San Antonio, TX 09/2019 – 02/2020

Network Security Engineer

Functions as a key resource in securing and administering network infrastructure.

●Network Security Services

●Troubleshoot network security suite solutions.

●Work in a team setting making recommendations related to troubleshooting, device configuration, and documentation.

●Resolve issues in a timely manner dealing with a variety of different network devices and protocols following applicable reporting formats

●Perform detailed technical analyses for a system, subsystem or system elements

●Exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results

●Use professional concepts and company objectives to resolve complex issues in creative and effective ways

●A strong working knowledge with Routers, Switches, Firewalls, and Virtual Private Network devices.

●A good understanding of TCP/IP regarding routing and subnetting

●A team player that can work under pressure with good written and oral communication skills

●Strong written and oral communication skills and able to work cooperatively in a multi-functional team environment

Raymond James Financial – Denver, CO 04/2019 – 09/2019

Information Security Administrator II

Functions as a key resource in securing and administering network infrastructure -Palo Alto Firewalls.

●Network Security Services

●Primary support and central point of contact for next-generation perimeter security devices.

●Responsible for up-time, reliability, stability and policy maintenance of supported systems.

●Monitors application, including error logs and setting alerts to maintain the stability of the environment.

●Serves as key person in troubleshooting system problems, taking ownership of problems to resolution.

●Maintains current documentation of policy configuration, including tracking any changes to policies.

●Analyzes performance trends to optimize system performance.

●Provide input and assistance in the establishment of network & security support processes best suited to support business applications.

●Assist with change management procedures related to network & security infrastructure.

●Good understanding of routing protocols specifically BGP, OSPF and EIGRP.

●Good knowledge of IP networks based on multi-vendor environments is required including Cisco (routing & switching), and Palo Alto (security).

●Assist with the configuration, support of Virtual Private Networks (VPN) and implement corporate networks.

●Create and update network documentation.

●Assists various IT departments with troubleshooting of network and security technologies.

Colorado Governor’s Office of Information Technology – Denver, CO 01/2018 – 04/2019

Cyber Security Administrator – Security Operations Center

Functions as part of the security administration team responsible for managing agency and data center firewalls, enterprise web filtering, VPN/remote access, access control, and other security devices. Responsible for the configuration, deployment, and maintenance of the comprehensive enterprise security infrastructure. Completes any necessary reports and audit responses, ensure that the state is compliant with all applicable regulations and participates in statewide working groups for developing state security policies, guidelines, best practices, and strategy.

●Network Security Services

●Provides frontline support for implementation and management of a variety of security systems, including firewalls, VPNs, and other network security devices.

●Completing desk side tickets on requests for changes on Palo Alto firewalls and troubleshooting desk side tickets involving break-fix (incidents) on the Palo Alto, Cisco ASA and Checkpoint firewalls.

●Monitoring traffic for threats and investigation of suspicious traffic and ensuring change management is strictly followed for all production systems, utilizing the CA system for all production related changes.

●Monitor and advise on information security related issues related to the systems to ensure the internal security controls for the state are appropriate and operating as intended. Conduct security research in keeping abreast of the latest security issues.

●Coordinate response to information security incidents. Collaborate with IT management, the legal department, safety and security, and law enforcement agencies to manage security vulnerabilities.

Apex Systems Inc. – Grand Forks AFB, ND 11/2017 – 01/2018

Lead Advanced Desktop Support Technician (Dell Federal Systems Contract)

Responsible for cradle to grave Windows 7 to Windows 10 migration, on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals

●Demonstrated client-facing experience as company liaison with customers on administrative and technical matters for the duration of the project.

●Performing hardware/software upgrades including OS installation and reimaging. Supporting desktop network connectivity and troubleshooting. Collaborating with teammates to identify process improvements

Transmosis Inc. - San Jose, CA 08/2017 – 01/2018

Information Security Apprentice (SOC Analyst-in-training - Bootcamp)

Intensive virtual (practice-labs.com) cyber security boot camp with accelerated hands-on and exposure to risk assessment and network monitoring

●Researching network-based intrusion detection and prevention. Analyzing and decoding packets, implementing core security design principles for networks.

Jacobs Engineering Group Inc. – Fort Worth, TX 09/2016 – 07/2017

Facilities Engineering Assessor

Conducted on-site facility condition assessments on existing buildings, evaluating MEP systems to determine conditions, remaining useful life based on design life, and required expenses and remedial measures.

●Assisted project managers to deliver project deliverables for condition assessments within defined deadlines.

●Performed data gathering through asset inventory of the MEP systems and ensuring further data cleaning with detailed descriptions of the condition to ensure project deliverables stays within scope.

●Participated in client interviewing sessions at client sites while maintaining professional, working, relationship with clients; analyzed data using Microsoft Access and Microsoft Excel.

University of North Dakota – Mechanical Engineering Dept. – Grand Forks, ND 08/2012 – 12/2014

Graduate Teaching Assistant

Experimentally characterized the physical properties of different nanofluids for heat transfer applications.

●Provided periodic updates to the research committee and presented results to a diverse audience. Researched multiple technical projects in the field of thermal sciences and eventually investigated pressure drop and convective heat transfer of silica-water nanofluid for heat transfer applications for graduate thesis.

●Supervised undergraduates during their laboratory sessions and graded their assignments.

●Developed and evaluated theoretical designs by drawing engineering inferences from empirical data

Hydia Consulting Limited – Lagos, Nigeria 04/2006 – 07/2010

I.T. Project Manager

Submitted and secured contracts with public and high schools in Lagos state.

●Responsible for delivering projects against agreed scope, budget, schedule, and customer expectations.

●Accountability for managing budgets, business case development and implementation of projects by working closely with stakeholders and sponsor, ensuring deliverables are completed by their established deadline and budget that PMO guidelines and standards are enforced and adhered.

●Worked with stakeholders to define project scope, priorities and budget to determine project strategy and direction. Act as a point of escalation for both technical and non-administrative issues within the project. Tracked project progress and budget against schedule project plan and approved budget.

●Identified and recommended areas of process improvement with respect to policies, procedures, training, key performance indicators, third party management, change control and process management. Assessed the company for operational risk and ensure compliance with contract and statutory requirements.

Unity Bank Plc. – Lagos, Nigeria 03/2005 – 02/2006

I.T. Support Intern

Deployed and supported different branch locations as required by project schedules or management

●Served on-call for desktop infrastructure support including service level compliance and performance measurement

●Performed troubleshooting of desktop hardware, software installation and remote support

●Tracked tasks and service through online ticketing system with a sense of urgency and sensitivity to users

●Performed assigned technical duties, remote configurations of PCs, wireless mobile devices and basic networking

MILITARY

U.S. Army Reserves 01/2015 – Present

Information Technology Specialist (25B-reclass)

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